Question 1

What are the different markets in which
        LiveAgent and
        Sailthru compete against each other?

Accepted Answer

LiveAgent and
        Sailthru compete against each other in
        the Personalization Behavioral Targeting, Big Data, Contact Center, Customer Experience, Helpdesk Tools.

Question 2

How does the market share of
        LiveAgent
        and Sailthru compare in the
        Personalization Behavioral Targeting market?

Accepted Answer

In the Personalization Behavioral Targeting market,
        LiveAgent has a
        1.81%
        market share in comparison to
        Sailthru’s
        0.46%.
        Since it has a better market share coverage,
        LiveAgent holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Personalization Behavioral Targeting category, while
        Sailthru holds the
        20th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Sailthru in the
        Personalization Behavioral Targeting segment?

Accepted Answer

LiveAgent has
        6,427 customers and
        Sailthru has
        1,646 customers in the
        Personalization Behavioral Targeting
        segment. LiveAgent has
        4781 more customers than
        Sailthru in this category.

Question 4

What are the countries in which
        LiveAgent and
        Sailthru has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Sailthru has more customers in United States, Canada and United Kingdom.

LiveAgent Vs Sailthru : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Sailthru

Comparing the market share of LiveAgent and Sailthru

Compare LiveAgent vs Sailthru customers by geography

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