Question 1

What are the different markets in which
        LiveAgent and
        Gigya compete against each other?

Accepted Answer

LiveAgent and
        Gigya compete against each other in
        the Customer Experience, Personalization Behavioral Targeting, Contact Center, GDPR Compliance, Helpdesk Tools.

Question 2

How does the market share of
        LiveAgent
        and Gigya compare in the
        Personalization Behavioral Targeting market?

Accepted Answer

In the Personalization Behavioral Targeting market,
        LiveAgent has a
        1.81%
        market share in comparison to
        Gigya’s
        0.53%.
        Since it has a better market share coverage,
        LiveAgent holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Personalization Behavioral Targeting category, while
        Gigya holds the
        19th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Gigya in the
        Personalization Behavioral Targeting segment?

Accepted Answer

LiveAgent has
        6,427 customers and
        Gigya has
        1,878 customers in the
        Personalization Behavioral Targeting
        segment. LiveAgent has
        4549 more customers than
        Gigya in this category.

Question 4

What are the countries in which
        LiveAgent and
        Gigya has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Gigya has more customers in United States, United Kingdom and Spain.

LiveAgent Vs Gigya : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Gigya

Comparing the market share of LiveAgent and Gigya

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