Question 1

What are the different markets in which
        LiveAgent and
        Autopilot compete against each other?

Accepted Answer

LiveAgent and
        Autopilot compete against each other in
        the Personalization Behavioral Targeting, Campaign Management, Contact Center, Customer Experience, Helpdesk Tools.

Question 2

How does the market share of
        LiveAgent
        and Autopilot compare in the
        Personalization Behavioral Targeting market?

Accepted Answer

In the Personalization Behavioral Targeting market,
        LiveAgent has a
        2.15%
        market share in comparison to
        Autopilot’s
        1.33%.
        Since it has a better market share coverage,
        LiveAgent holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Personalization Behavioral Targeting category, while
        Autopilot holds the
        11th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Autopilot in the
        Personalization Behavioral Targeting segment?

Accepted Answer

LiveAgent has
        6,663 customers and
        Autopilot has
        4,108 customers in the
        Personalization Behavioral Targeting
        segment. LiveAgent has
        2555 more customers than
        Autopilot in this category.

Question 4

What are the countries in which
        LiveAgent and
        Autopilot has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Autopilot has more customers in United States, Australia and United Kingdom.

LiveAgent Vs Autopilot : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Autopilot

Comparing the market share of LiveAgent and Autopilot

Compare LiveAgent vs Autopilot customers by geography

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