Question 1

What are the different markets in which
        ServiceTracker and
        SAP Service Engagement Center compete against each other?

Accepted Answer

ServiceTracker and
        SAP Service Engagement Center compete against each other in
        the Other Support.

Question 2

How does the market share of
        ServiceTracker
        and SAP Service Engagement Center compare in the
        Other Support market?

Accepted Answer

In the Other Support market,
        ServiceTracker has a
        0.43%
        market share in comparison to
        SAP Service Engagement Center’s
        0.28%.
        Since it has a better market share coverage,
        ServiceTracker holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Other Support category, while
        SAP Service Engagement Center holds the
        21st spot.

Question 3

How many customers are acquired by
        ServiceTracker and
        SAP Service Engagement Center in the
        Other Support segment?

Accepted Answer

ServiceTracker has
        3 customers and
        SAP Service Engagement Center has
        2 customers in the
        Other Support
        segment. ServiceTracker has
        1 more customers than
        SAP Service Engagement Center in this category.

Question 4

What are the countries in which
        ServiceTracker and
        SAP Service Engagement Center has more customers?

Accepted Answer

ServiceTracker has more customers in United States and United Kingdom.
SAP Service Engagement Center has more customers in United States and Switzerland.

ServiceTracker Vs SAP Service Engagement Center : In-Depth Comparison

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Comparing the customer bases of ServiceTracker and SAP Service Engagement Center

Comparing the market share of ServiceTracker and SAP Service Engagement Center

Compare ServiceTracker vs SAP Service Engagement Center customers by geography

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