Question 1

What are the different markets in which
        ServiceTracker and
        MDCall compete against each other?

Accepted Answer

ServiceTracker and
        MDCall compete against each other in
        the Other Support, Interactive Voice Response (IVR).

Question 2

How does the market share of
        ServiceTracker
        and MDCall compare in the
        Other Support market?

Accepted Answer

In the Other Support market,
        ServiceTracker has a
        0.35%
        market share in comparison to
        MDCall’s
        0.35%.
        Since it has a better market share coverage,
        ServiceTracker holds the
        23rd
        spot in 6sense's Market Share Ranking Index for
        the Other Support category, while
        MDCall holds the
        18th spot.

Question 3

How many customers are acquired by
        ServiceTracker and
        MDCall in the
        Other Support segment?

Accepted Answer

ServiceTracker has
        2 customers and
        MDCall has
        2 customers in the
        Other Support
        segment. ServiceTracker has
        undefined customers than
        MDCall in this category.

Question 4

What are the countries in which
        ServiceTracker and
        MDCall has more customers?

Accepted Answer

ServiceTracker has more customers in United Kingdom and United States.
MDCall has more customers in and United States.

ServiceTracker Vs MDCall : In-Depth Comparison

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Comparing the customer bases of ServiceTracker and MDCall

Comparing the market share of ServiceTracker and MDCall

Compare ServiceTracker vs MDCall customers by geography

Customer Movements for this month

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