Question 1

What are the different markets in which
        Help Desk Migration and
        AgentTime compete against each other?

Accepted Answer

Help Desk Migration and
        AgentTime compete against each other in
        the Other Support, Customer Data Integration, Database.

Question 2

How does the market share of
        Help Desk Migration
        and AgentTime compare in the
        Other Support market?

Accepted Answer

In the Other Support market,
        Help Desk Migration has a
        2.91%
        market share in comparison to
        AgentTime’s
        1.09%.
        Since it has a better market share coverage,
        Help Desk Migration holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Other Support category, while
        AgentTime holds the
        11th spot.

Question 3

How many customers are acquired by
        Help Desk Migration and
        AgentTime in the
        Other Support segment?

Accepted Answer

Help Desk Migration has
        16 customers and
        AgentTime has
        6 customers in the
        Other Support
        segment. Help Desk Migration has
        10 more customers than
        AgentTime in this category.

Question 4

What are the countries in which
        Help Desk Migration and
        AgentTime has more customers?

Accepted Answer

Help Desk Migration has more customers in United States, Ukraine and Italy.
AgentTime has more customers in United States, India and Germany.

Help Desk Migration Vs AgentTime : In-Depth Comparison

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Comparing the customer bases of Help Desk Migration and AgentTime

Comparing the market share of Help Desk Migration and AgentTime

Compare Help Desk Migration vs AgentTime customers by geography

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