Question 1

What are the different markets in which
        Agent.ai and
        BoldChat compete against each other?

Accepted Answer

Agent.ai and
        BoldChat compete against each other in
        the Live Chat, Mobile Customer Support, Cobrowsing, Customer Support Services, Help Desk And Ticketing.

Question 2

How does the market share of
        Agent.ai
        and BoldChat compare in the
        Mobile Customer Support market?

Accepted Answer

In the Mobile Customer Support market,
        Agent.ai has a
        49.53%
        market share in comparison to
        BoldChat’s
        23.81%.
        Since it has a better market share coverage,
        Agent.ai holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Mobile Customer Support category, while
        BoldChat holds the
        2nd spot.

Question 3

How many customers are acquired by
        Agent.ai and
        BoldChat in the
        Mobile Customer Support segment?

Accepted Answer

Agent.ai has
        2,226 customers and
        BoldChat has
        1,070 customers in the
        Mobile Customer Support
        segment. Agent.ai has
        1156 more customers than
        BoldChat in this category.

Question 4

What are the countries in which
        Agent.ai and
        BoldChat has more customers?

Accepted Answer

Agent.ai has more customers in United States, United Kingdom and Japan.
BoldChat has more customers in United States, United Kingdom and Canada.

Agent.ai Vs BoldChat : In-Depth Comparison

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Comparing the customer bases of Agent.ai and BoldChat

Comparing the market share of Agent.ai and BoldChat

Compare Agent.ai vs BoldChat customers by geography

Customer Movements for this month

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