Question 1

What are the different markets in which
        ManageEngine ServiceDesk Plus and
        OpenIT compete against each other?

Accepted Answer

ManageEngine ServiceDesk Plus and
        OpenIT compete against each other in
        the IT Asset Management, Customer Support Services, Help Desk And Ticketing, IT Service, Live Chat.

Question 2

How does the market share of
        ManageEngine ServiceDesk Plus
        and OpenIT compare in the
        IT Asset Management market?

Accepted Answer

In the IT Asset Management market,
        ManageEngine ServiceDesk Plus has a
        1.32%
        market share in comparison to
        OpenIT’s
        0.05%.
        Since it has a better market share coverage,
        ManageEngine ServiceDesk Plus holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the IT Asset Management category, while
        OpenIT holds the
        65th spot.

Question 3

How many customers are acquired by
        ManageEngine ServiceDesk Plus and
        OpenIT in the
        IT Asset Management segment?

Accepted Answer

ManageEngine ServiceDesk Plus has
        2,170 customers and
        OpenIT has
        83 customers in the
        IT Asset Management
        segment. ManageEngine ServiceDesk Plus has
        2087 more customers than
        OpenIT in this category.

Question 4

What are the countries in which
        ManageEngine ServiceDesk Plus and
        OpenIT has more customers?

Accepted Answer

ManageEngine ServiceDesk Plus has more customers in United States, United Kingdom and India.
OpenIT has more customers in United States, France and Germany.

ManageEngine ServiceDesk Plus Vs OpenIT : In-Depth Comparison

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Comparing the customer bases of ManageEngine ServiceDesk Plus and OpenIT

Comparing the market share of ManageEngine ServiceDesk Plus and OpenIT

Compare ManageEngine ServiceDesk Plus vs OpenIT customers by geography

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