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Jira Service Desk

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Jira Service Desk is an IT support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting.

IT Asset Management
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Market Share of Jira Service Desk

Current Customer(s)

12571

Market Share (Est.)

13.74%

Ranking

#2

Top Competitors and Alternatives of Jira Service Desk

The top three of Jira Service Desk’s competitors in the IT Asset Management category are ServiceNow with 31.61%, UpKeep with 9.34%, Spiceworks with 5.78% market share.

TechnologyDomainsMarket Share (Est.)Versus page
ServiceNow2892331.61%Jira Service Desk vs ServiceNow
UpKeep85499.34%Jira Service Desk vs UpKeep
Spiceworks52885.78%Jira Service Desk vs Spiceworks
IBM Maximo48705.32%Jira Service Desk vs IBM Maximo
IT Glue31063.39%Jira Service Desk vs IT Glue
ServiceNow IT Asset Management30673.35%Jira Service Desk vs ServiceNow IT Asset Management
ServiceNow Asset Management30673.35%Jira Service Desk vs ServiceNow Asset Management
PagerDuty26712.92%Jira Service Desk vs PagerDuty
Jamf Pro19262.10%Jira Service Desk vs Jamf Pro
ConnectWise Automate16101.76%Jira Service Desk vs ConnectWise Automate
Symantec Altiris13621.49%Jira Service Desk vs Symantec Altiris
Qualys VMDR13031.42%Jira Service Desk vs Qualys VMDR
SysAid12031.31%Jira Service Desk vs SysAid
Oracle Asset Lifecycle Management11591.27%Jira Service Desk vs Oracle Asset Lifecycle Management
Symantec Asset Management Suite9351.02%Jira Service Desk vs Symantec Asset Management Suite
SolarWinds Service Desk8470.93%Jira Service Desk vs SolarWinds Service Desk
ManageEngine ServiceDesk Plus7990.87%Jira Service Desk vs ManageEngine ServiceDesk Plus
Atera6900.75%Jira Service Desk vs Atera
Cherwell Service Management6070.66%Jira Service Desk vs Cherwell Service Management
4me4560.50%Jira Service Desk vs 4me
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Popular Comparisons

Top Competitors and Alternatives of Jira Service Desk

The top three of Jira Service Desk’s competitors in the IT Asset Management category are ServiceNow with 31.61%, UpKeep with 9.34%, Spiceworks with 5.78% market share.

Jira Service Desk vs ServiceNow

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Jira Service Desk vs UpKeep

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Jira Service Desk vs Spiceworks

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Jira Service Desk vs IBM Maximo

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Jira Service Desk vs IT Glue

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Jira Service Desk vs ServiceNow IT Asset Management

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Jira Service Desk vs ServiceNow Asset Management

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Jira Service Desk vs PagerDuty

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Customers of Jira Service Desk

Around the world in 2024, over 12571 companies have started using Jira Service Desk as IT Asset Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
UPMC (University of Pittsburgh Medical Center)10,000+PittsburghPennsylvaniaUnited States
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Cisco.Co.Nz10,000+WellingtonWellingtonNew Zealand
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The University Of Texas At Austin10,000+AustinTexasUnited States
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Florida State University10,000+TallahasseeFloridaUnited States
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University Of Cambridge10,000+CambridgeEnglandUnited Kingdom
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MPA@UNC10,000+Chapel HillNorth CarolinaUnited States
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IDEMIA10,000+CourbevoieIle-de-FranceFrance
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NXP Semiconductors10,000+EindhovenNorth BrabantNetherlands
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Lego Holding AS10,000+BillundSouth DenmarkDenmark
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State Of New Hampshire10,000+ConcordNew HampshireUnited States
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Jira Service Desk Customers by Products and Services

The top three products and services offering customers that use Jira Service Desk for IT Asset Management are Software Development (343), Software (269), Consulting (227).

Customers

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Jira Service Desk Customers by Employee Size

The majority of Jira Service Desk's customers for the it-asset-management category fall in the company size of 20 - 49 employees (2631 companies), 0 - 9 employees (2195 companies), 100 - 249 employees (1648 companies).

Employee Size

Jira Service Desk Customers by Geography

The top three geographies of Jira Service Desk for it-asset-management are the United States with 4524(48.44%), United Kingdom with 1136(12.16%), Germany with 830(8.89%) customers respectively.

Customers

Employees of Jira Service Desk

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Also see other Products/Services by Jira Service Desk in:

IT Management
IT Asset Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Jira Service Desk competitors?

Jira Service Desk’s Top competitors in the it-asset-management category are ServiceNow, UpKeep, Spiceworks. You can view a full list of Jira Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Jira Service Desk and 40,000 other technologies on the internet. You can also compare Jira Service Desk and its feature with top competitors here : Jira Service Desk vs ServiceNow Jira Service Desk vs UpKeep Jira Service Desk vs Spiceworks.

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What is Jira Service Desk customer distribution based on company size?

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What is Jira Service Desk market share in the it-asset-management?

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What are the top countries that use Jira Service Desk?

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What are the top industries that use Jira Service Desk?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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