Jira Service Desk
Jira Service Desk is an IT support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting.
Market Share of Jira Service Desk
Current Customer(s)
11593
Market Share (Est.)
14.96%
Ranking
#2
Top Competitors and Alternatives of Jira Service Desk
The top three of Jira Service Desk’s competitors in the IT Asset Management category are ServiceNow with 30.84%, UpKeep with 10.88%, IT Glue with 4.96% market share.
Popular Comparisons
Top Competitors and Alternatives of Jira Service Desk
The top three of Jira Service Desk’s competitors in the IT Asset Management category are ServiceNow with 30.84%, UpKeep with 10.88%, IT Glue with 4.96% market share.
Jira Service Desk vs ServiceNow
Jira Service Desk vs UpKeep
Jira Service Desk vs IT Glue
Jira Service Desk vs Spiceworks
Jira Service Desk vs IBM Maximo
Jira Service Desk vs ServiceNow IT Asset Management
Jira Service Desk vs ServiceNow Asset Management
Jira Service Desk vs PagerDuty
Customers of Jira Service Desk
Around the world in 2025, over 11272 companies have started using Jira Service Desk as IT Asset Management tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| AirAsia | 10,000+ | Sepang | Selangor | Malaysia |     |
| Viking Enterprise Solutions | 10,000+ | San Jose | California | United States | |
| Provincial Health Services Authority | 10,000+ | Vancouver | British Columbia | Canada | |
| Domino's | 10,000+ | Ann Arbor | Michigan | United States | |
| University of Denver, Online MSW | 10,000+ | Denver | Colorado | United States | |
| Barts Health NHS Trust | 10,000+ | London | England | United Kingdom | |
| 3M | 10,000+ | Maplewood | Minnesota | United States | |
| Dentsu | 10,000+ | Tokyo | Tokyo | Japan | |
| Panera Bread | 10,000+ | St. Louis | Missouri | United States | |
| TeleVox | 10,000+ | Omaha | Nebraska | United States | |
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Jira Service Desk Customers by Products and Services
The top three products and services offering customers that use Jira Service Desk for IT Asset Management are Software Development (262), Software (221), Saas (166).
Customers
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Jira Service Desk Customers by Employee Size
The majority of Jira Service Desk's customers for the it-asset-management category fall in the company size of 20 - 49 employees (3170 companies), 0 - 9 employees (2354 companies), 100 - 249 employees (2171 companies).
Employee Size
Jira Service Desk Customers by Geography
The top three geographies of Jira Service Desk for it-asset-management are the United States with 3933(47.32%), United Kingdom with 925(11.13%), Germany with 804(9.67%) customers respectively.
Customers
Employees of Jira Service Desk
Also see other Products/Services by Jira Service Desk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Jira Service Desk competitors?
Jira Service Desk’s Top competitors in the it-asset-management category are ServiceNow, UpKeep, IT Glue. You can view a full list of Jira Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Jira Service Desk and 40,000 other technologies on the internet. You can also compare Jira Service Desk and its feature with top competitors here : Jira Service Desk vs ServiceNow Jira Service Desk vs UpKeep Jira Service Desk vs IT Glue.
What is Jira Service Desk customer distribution based on company size?
What is Jira Service Desk market share in the it-asset-management?
What are the top countries that use Jira Service Desk?
What are the top industries that use Jira Service Desk?
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