Question 1

Who are the top Jira Service Desk competitors?

Accepted Answer

Jira Service Desk’s Top competitors in the it-asset-management category are ServiceNow, UpKeep, Spiceworks. You can view a full list of Jira Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Jira Service Desk and 40,000 other technologies on the internet. You can also compare Jira Service Desk and its feature with top competitors here : Jira Service Desk vs ServiceNow Jira Service Desk vs UpKeep Jira Service Desk vs Spiceworks.

Question 2

What is Jira Service Desk customer distribution based on
            company size?

Accepted Answer

The majority of Jira Service Desk’s customers for the it-asset-management category fall in the company size of 20 - 49 employees (2,968 companies). You can view a distribution chart of Jira Service Desk customers by company size here.

Question 3

What is Jira Service Desk market share in the
            it-asset-management?

Accepted Answer

Jira Service Desk has market share of
            15.60%
            in it-asset-management market.
            Jira Service Desk competes
            with 96 competitor tools in
            it-asset-management category. The top alternatives for
            Jira Service Desk it-asset-management tool are
            ServiceNow with
                30.66%, UpKeep with
                11.03%, Spiceworks with
                5.51% market share.

Question 4

What are the top countries that use Jira Service Desk?

Accepted Answer

Around the world in 2025, over
          11,417 companies
          have started using Jira Service Desk as
          it-asset-management tool. Companies using
          Jira Service Desk for it-asset-management are majorly
          from United States with
          3,957 customers.
          47.07% of Jira Service Desk
          customers are from the United States. Other top countries
          using Jira Service Desk are
          United Kingdom and Germany with 941(11.19%) and 816(9.71%) customers respectively.

Question 5

What are the top industries that use Jira Service Desk?

Accepted Answer

Top industries that use Jira Service Desk for
            it-asset-management are Software Development (273), Software (237), Machine Learning (177).

Technology	Domains	Market Share (Est.)	Versus page
ServiceNow	22443	30.66%	Jira Service Desk vs ServiceNow
UpKeep	8075	11.03%	Jira Service Desk vs UpKeep
Spiceworks	4036	5.51%	Jira Service Desk vs Spiceworks
IBM Maximo	3205	4.38%	Jira Service Desk vs IBM Maximo
IT Glue	2273	3.11%	Jira Service Desk vs IT Glue
ServiceNow IT Asset Management	1954	2.67%	Jira Service Desk vs ServiceNow IT Asset Management
ServiceNow Asset Management	1954	2.67%	Jira Service Desk vs ServiceNow Asset Management
PagerDuty	1791	2.45%	Jira Service Desk vs PagerDuty
ConnectWise Automate	1339	1.83%	Jira Service Desk vs ConnectWise Automate
Jamf Pro	1335	1.82%	Jira Service Desk vs Jamf Pro
Qualys VMDR	978	1.34%	Jira Service Desk vs Qualys VMDR
Symantec Altiris	936	1.28%	Jira Service Desk vs Symantec Altiris
Lansweeper	875	1.20%	Jira Service Desk vs Lansweeper
SysAid	806	1.10%	Jira Service Desk vs SysAid
Oracle Asset Lifecycle Management	780	1.07%	Jira Service Desk vs Oracle Asset Lifecycle Management
Atera	706	0.96%	Jira Service Desk vs Atera
Symantec Asset Management Suite	609	0.83%	Jira Service Desk vs Symantec Asset Management Suite
Oracle eAM	570	0.78%	Jira Service Desk vs Oracle eAM
ManageEngine ServiceDesk Plus	565	0.77%	Jira Service Desk vs ManageEngine ServiceDesk Plus
SolarWinds Service Desk	534	0.73%	Jira Service Desk vs SolarWinds Service Desk

Customers	Employee Range	City	Region	Country
Pets At Home	10,000+	Wilmslow	England	United Kingdom
GLS	10,000+	Neuenstein	Baden-Wuerttemberg	Germany
Crestron Electronics	10,000+	Northvale	New Jersey	United States
USF Health	10,000+	Tampa	Florida	United States
KYOCERA Document Solutions	10,000+	Fairton	New Jersey	United States
State Of Colorado	10,000+	Denver	Colorado	United States
McLaren Health Care	10,000+	Grand Blanc	Michigan	United States
Mphasis	10,000+	Bengaluru	Karnataka	India
University Of Waterloo	10,000+	Waterloo	Ontario	Canada
Hexagon	10,000+	Stockholm	Stockholm	Sweden

Jira Service Desk

Market Share of Jira Service Desk

11417

15.60%

#2

Top Competitors and Alternatives of Jira Service Desk

Top Competitors and Alternatives of Jira Service Desk

Customers of Jira Service Desk

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Jira Service Desk Customers by Products and Services

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Jira Service Desk Customers by Employee Size

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