Question 1

What are the different markets in which
        CustomerAdvocacy and
        uContact compete against each other?

Accepted Answer

CustomerAdvocacy and
        uContact compete against each other in
        the Gamification, Auto Dialer, Contact Center, Interactive Voice Response (IVR), Predictive Dialer.

Question 2

How does the market share of
        CustomerAdvocacy
        and uContact compare in the
        Gamification market?

Accepted Answer

In the Gamification market,
        CustomerAdvocacy has a
        1.09%
        market share in comparison to
        uContact’s
        0.55%.
        Since it has a better market share coverage,
        CustomerAdvocacy holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Gamification category, while
        uContact holds the
        22nd spot.

Question 3

How many customers are acquired by
        CustomerAdvocacy and
        uContact in the
        Gamification segment?

Accepted Answer

CustomerAdvocacy has
        6 customers and
        uContact has
        3 customers in the
        Gamification
        segment. CustomerAdvocacy has
        3 more customers than
        uContact in this category.

Question 4

What are the countries in which
        CustomerAdvocacy and
        uContact has more customers?

Accepted Answer

CustomerAdvocacy has more customers in United States, People's Republic of China and Spain.
uContact has more customers in Paraguay, Costa Rica and United States.

CustomerAdvocacy Vs uContact : In-Depth Comparison

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Comparing the customer bases of CustomerAdvocacy and uContact

Comparing the market share of CustomerAdvocacy and uContact

Compare CustomerAdvocacy vs uContact customers by geography

Customer Movements for this month

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