Question 1

What are the different markets in which
        Salesforce Commerce Cloud and
        OmniCX compete against each other?

Accepted Answer

Salesforce Commerce Cloud and
        OmniCX compete against each other in
        the Ecommerce Platform, Customer Engagement.

Question 2

How does the market share of
        Salesforce Commerce Cloud
        and OmniCX compare in the
        Ecommerce Platform market?

Accepted Answer

In the Ecommerce Platform market,
        Salesforce Commerce Cloud has a
        0.35%
        market share in comparison to
        OmniCX’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Commerce Cloud holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Ecommerce Platform category, while
        OmniCX holds the
        237th spot.

Question 3

How many customers are acquired by
        Salesforce Commerce Cloud and
        OmniCX in the
        Ecommerce Platform segment?

Accepted Answer

Salesforce Commerce Cloud has
        12,583 customers and
        OmniCX has
        4 customers in the
        Ecommerce Platform
        segment. Salesforce Commerce Cloud has
        12579 more customers than
        OmniCX in this category.

Question 4

What are the countries in which
        Salesforce Commerce Cloud and
        OmniCX has more customers?

Accepted Answer

Salesforce Commerce Cloud has more customers in United States, United Kingdom and Germany.
OmniCX has more customers in United States, Canada and India.

Salesforce Commerce Cloud Vs OmniCX : In-Depth Comparison

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Comparing the customer bases of Salesforce Commerce Cloud and OmniCX

Comparing the market share of Salesforce Commerce Cloud and OmniCX

Compare Salesforce Commerce Cloud vs OmniCX customers by geography

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