Question 1

What are the different markets in which
        Pega and
        SAP Interaction Center compete against each other?

Accepted Answer

Pega and
        SAP Interaction Center compete against each other in
        the CRM Platforms.

Question 2

How does the market share of
        Pega
        and SAP Interaction Center compare in the
        CRM Platforms market?

Accepted Answer

In the CRM Platforms market,
        Pega has a
        0.78%
        market share in comparison to
        SAP Interaction Center’s
        0.13%.
        Since it has a better market share coverage,
        Pega holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the CRM Platforms category, while
        SAP Interaction Center holds the
        44th spot.

Question 3

How many customers are acquired by
        Pega and
        SAP Interaction Center in the
        CRM Platforms segment?

Accepted Answer

Pega has
        4,594 customers and
        SAP Interaction Center has
        761 customers in the
        CRM Platforms
        segment. Pega has
        3833 more customers than
        SAP Interaction Center in this category.

Question 4

What are the countries in which
        Pega and
        SAP Interaction Center has more customers?

Accepted Answer

Pega has more customers in United States, India and United Kingdom.
SAP Interaction Center has more customers in United States, Germany and United Kingdom.

Pega Vs SAP Interaction Center : In-Depth Comparison

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Comparing the customer bases of Pega and SAP Interaction Center

Comparing the market share of Pega and SAP Interaction Center

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