Question 1

What are the different markets in which
        SAP CRM and
        SAP Customer Data Cloud compete against each other?

Accepted Answer

SAP CRM and
        SAP Customer Data Cloud compete against each other in
        the CRM Platforms.

Question 2

How does the market share of
        SAP CRM
        and SAP Customer Data Cloud compare in the
        CRM Platforms market?

Accepted Answer

In the CRM Platforms market,
        SAP CRM has a
        2.91%
        market share in comparison to
        SAP Customer Data Cloud’s
        1.46%.
        Since it has a better market share coverage,
        SAP CRM holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the CRM Platforms category, while
        SAP Customer Data Cloud holds the
        13th spot.

Question 3

How many customers are acquired by
        SAP CRM and
        SAP Customer Data Cloud in the
        CRM Platforms segment?

Accepted Answer

SAP CRM has
        15,523 customers and
        SAP Customer Data Cloud has
        7,771 customers in the
        CRM Platforms
        segment. SAP CRM has
        7752 more customers than
        SAP Customer Data Cloud in this category.

Question 4

What are the countries in which
        SAP CRM and
        SAP Customer Data Cloud has more customers?

Accepted Answer

SAP CRM has more customers in United States, India and United Kingdom.
SAP Customer Data Cloud has more customers in United States, Germany and India.

SAP CRM Vs SAP Customer Data Cloud : In-Depth Comparison

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Comparing the customer bases of SAP CRM and SAP Customer Data Cloud

Comparing the market share of SAP CRM and SAP Customer Data Cloud

Compare SAP CRM vs SAP Customer Data Cloud customers by geography

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