Question 1

What are the different markets in which
        SAP CRM and
        Salesforce Experience Cloud compete against each other?

Accepted Answer

SAP CRM and
        Salesforce Experience Cloud compete against each other in
        the CRM Platforms.

Question 2

How does the market share of
        SAP CRM
        and Salesforce Experience Cloud compare in the
        CRM Platforms market?

Accepted Answer

In the CRM Platforms market,
        SAP CRM has a
        3.40%
        market share in comparison to
        Salesforce Experience Cloud’s
        2.26%.
        Since it has a better market share coverage,
        SAP CRM holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the CRM Platforms category, while
        Salesforce Experience Cloud holds the
        9th spot.

Question 3

How many customers are acquired by
        SAP CRM and
        Salesforce Experience Cloud in the
        CRM Platforms segment?

Accepted Answer

SAP CRM has
        19,958 customers and
        Salesforce Experience Cloud has
        13,240 customers in the
        CRM Platforms
        segment. SAP CRM has
        6718 more customers than
        Salesforce Experience Cloud in this category.

Question 4

What are the countries in which
        SAP CRM and
        Salesforce Experience Cloud has more customers?

Accepted Answer

SAP CRM has more customers in United States, India and Germany.
Salesforce Experience Cloud has more customers in United States, United Kingdom and Canada.

SAP CRM Vs Salesforce Experience Cloud : In-Depth Comparison

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Comparing the customer bases of SAP CRM and Salesforce Experience Cloud

Comparing the market share of SAP CRM and Salesforce Experience Cloud

Compare SAP CRM vs Salesforce Experience Cloud customers by geography

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