Question 1

What are the different markets in which
        Salesforce Experience Cloud and
        SAP CRM compete against each other?

Accepted Answer

Salesforce Experience Cloud and
        SAP CRM compete against each other in
        the CRM Platforms.

Question 2

How does the market share of
        Salesforce Experience Cloud
        and SAP CRM compare in the
        CRM Platforms market?

Accepted Answer

In the CRM Platforms market,
        Salesforce Experience Cloud has a
        2.65%
        market share in comparison to
        SAP CRM’s
        2.49%.
        Since it has a better market share coverage,
        Salesforce Experience Cloud holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the CRM Platforms category, while
        SAP CRM holds the
        9th spot.

Question 3

How many customers are acquired by
        Salesforce Experience Cloud and
        SAP CRM in the
        CRM Platforms segment?

Accepted Answer

Salesforce Experience Cloud has
        12,981 customers and
        SAP CRM has
        12,234 customers in the
        CRM Platforms
        segment. Salesforce Experience Cloud has
        747 more customers than
        SAP CRM in this category.

Question 4

What are the countries in which
        Salesforce Experience Cloud and
        SAP CRM has more customers?

Accepted Answer

Salesforce Experience Cloud has more customers in United States, United Kingdom and Australia.
SAP CRM has more customers in United States, India and United Kingdom.

Salesforce Experience Cloud Vs SAP CRM : In-Depth Comparison

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Comparing the customer bases of Salesforce Experience Cloud and SAP CRM

Comparing the market share of Salesforce Experience Cloud and SAP CRM

Compare Salesforce Experience Cloud vs SAP CRM customers by geography

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