Question 1

What are the different markets in which
        Kore.ai and
        Medallia Concierge compete against each other?

Accepted Answer

Kore.ai and
        Medallia Concierge compete against each other in
        the Business Text Messaging, Artificial Intelligence, Team Collaboration.

Question 2

How does the market share of
        Kore.ai
        and Medallia Concierge compare in the
        Business Text Messaging market?

Accepted Answer

In the Business Text Messaging market,
        Kore.ai has a
        1.78%
        market share in comparison to
        Medallia Concierge’s
        0.84%.
        Since it has a better market share coverage,
        Kore.ai holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Business Text Messaging category, while
        Medallia Concierge holds the
        11th spot.

Question 3

How many customers are acquired by
        Kore.ai and
        Medallia Concierge in the
        Business Text Messaging segment?

Accepted Answer

Kore.ai has
        285 customers and
        Medallia Concierge has
        134 customers in the
        Business Text Messaging
        segment. Kore.ai has
        151 more customers than
        Medallia Concierge in this category.

Question 4

What are the countries in which
        Kore.ai and
        Medallia Concierge has more customers?

Accepted Answer

Kore.ai has more customers in United States, India and United Kingdom.
Medallia Concierge has more customers in United States, Germany and Canada.

Kore.ai Vs Medallia Concierge : In-Depth Comparison

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Comparing the customer bases of Kore.ai and Medallia Concierge

Comparing the market share of Kore.ai and Medallia Concierge

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