Question 1

Who are the top ServiceNow Incident Management competitors?

Accepted Answer

ServiceNow Incident Management’s Top competitors in the backup-and-recovery category are Veeam, VMware Disaster Recovery, ArcTitan by TitanHQ. You can view a full list of ServiceNow Incident Management competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ServiceNow Incident Management and 40,000 other technologies on the internet. You can also compare ServiceNow Incident Management and its feature with top competitors here : ServiceNow Incident Management vs Veeam ServiceNow Incident Management vs VMware Disaster Recovery ServiceNow Incident Management vs ArcTitan by TitanHQ.

Question 2

What is ServiceNow Incident Management customer distribution based on
            company size?

Accepted Answer

The majority of ServiceNow Incident Management’s customers for the backup-and-recovery category fall in the company size of 10,000+ employees (744 companies). You can view a distribution chart of ServiceNow Incident Management customers by company size here.

Question 3

What is ServiceNow Incident Management market share in the
            backup-and-recovery?

Accepted Answer

ServiceNow Incident Management has market share of
            3.25%
            in backup-and-recovery market.
            ServiceNow Incident Management competes
            with 154 competitor tools in
            backup-and-recovery category. The top alternatives for
            ServiceNow Incident Management backup-and-recovery tool are
            Veeam with
                17.78%, VMware Disaster Recovery with
                12.62%, ArcTitan by TitanHQ with
                10.14% market share.

Question 4

What are the top countries that use ServiceNow Incident Management?

Accepted Answer

Around the world in 2025, over
          1,977 companies
          have started using ServiceNow Incident Management as
          backup-and-recovery tool. Companies using
          ServiceNow Incident Management for backup-and-recovery are majorly
          from United States with
          1,139 customers.
          65.57% of ServiceNow Incident Management
          customers are from the United States. Other top countries
          using ServiceNow Incident Management are
          United Kingdom and Canada with 166(9.56%) and 104(5.99%) customers respectively.

Question 5

What are the top industries that use ServiceNow Incident Management?

Accepted Answer

Top industries that use ServiceNow Incident Management for
            backup-and-recovery are Cloud Services (88), Managed Services (78), Cybersecurity (75).

Technology	Domains	Market Share (Est.)	Versus page
Veeam	10991	17.78%	ServiceNow Incident Management vs Veeam
VMware Disaster Recovery	7803	12.62%	ServiceNow Incident Management vs VMware Disaster Recovery
ArcTitan by TitanHQ	6271	10.14%	ServiceNow Incident Management vs ArcTitan by TitanHQ
Commvault	3773	6.10%	ServiceNow Incident Management vs Commvault
NetApp Backup and Recovery	3652	5.91%	ServiceNow Incident Management vs NetApp Backup and Recovery
Acronis	3359	5.43%	ServiceNow Incident Management vs Acronis
Veritas NetBackup	2009	3.25%	ServiceNow Incident Management vs Veritas NetBackup
Veritas Backup Exec	1565	2.53%	ServiceNow Incident Management vs Veritas Backup Exec
Dell EMC NetWorker	1281	2.07%	ServiceNow Incident Management vs Dell EMC NetWorker
Barracuda Backup	1265	2.05%	ServiceNow Incident Management vs Barracuda Backup
Dell EMC Avamar	1201	1.94%	ServiceNow Incident Management vs Dell EMC Avamar
Veritas Disaster Recovery Advisor	1064	1.72%	ServiceNow Incident Management vs Veritas Disaster Recovery Advisor
Veeam Backup and Replication	872	1.41%	ServiceNow Incident Management vs Veeam Backup and Replication
VMware Site Recovery Manager	865	1.40%	ServiceNow Incident Management vs VMware Site Recovery Manager
Oracle Data Guard	815	1.32%	ServiceNow Incident Management vs Oracle Data Guard
Zerto	686	1.11%	ServiceNow Incident Management vs Zerto
Oracle Recovery Manager	577	0.93%	ServiceNow Incident Management vs Oracle Recovery Manager
Arcserve Backup	570	0.92%	ServiceNow Incident Management vs Arcserve Backup
Commvault Simpana	539	0.87%	ServiceNow Incident Management vs Commvault Simpana
Azure Site Recovery	524	0.85%	ServiceNow Incident Management vs Azure Site Recovery

Customers	Employee Range	City	Region	Country
Teradata	10,000+	San Diego	California	United States
University Of Michigan	10,000+	Ann Arbor	Michigan	United States
TravelCenters Of America	10,000+	Westlake	Ohio	United States
Amdocs	10,000+	Chesterfield	Missouri	United States
Baker Hughes Company	10,000+	Houston	Texas	United States
Softtek	10,000+	Monterrey	Nuevo Leon	Mexico
Ayesa	10,000+	Mendaro	Basque Country	Spain
TELUS	10,000+	Vancouver	British Columbia	Canada
Tata Communications	10,000+	Mumbai	Maharashtra	India
O-I Glass, Inc.	10,000+	Perrysburg	Ohio	United States

ServiceNow Incident Management

Market Share of ServiceNow Incident Management

2012

3.25%

#7

Top Competitors and Alternatives of ServiceNow Incident Management

Top Competitors and Alternatives of ServiceNow Incident Management

Customers of ServiceNow Incident Management

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ServiceNow Incident Management Customers by Products and Services

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ServiceNow Incident Management Customers by Employee Size

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Employees of ServiceNow Incident Management

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