Question 1

What are the different markets in which
        PICS and
        mHelpDesk compete against each other?

Accepted Answer

PICS and
        mHelpDesk compete against each other in
        the Applications Suite, Collaborative Calendars, Contact Center, Employee Scheduling, IT Service.

Question 2

How does the market share of
        PICS
        and mHelpDesk compare in the
        Applications Suite market?

Accepted Answer

In the Applications Suite market,
        PICS has a
        0.06%
        market share in comparison to
        mHelpDesk’s
        0.00%.
        Since it has a better market share coverage,
        PICS holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Applications Suite category, while
        mHelpDesk holds the
        45th spot.

Question 3

How many customers are acquired by
        PICS and
        mHelpDesk in the
        Applications Suite segment?

Accepted Answer

PICS has
        3,207 customers and
        mHelpDesk has
        135 customers in the
        Applications Suite
        segment. PICS has
        3072 more customers than
        mHelpDesk in this category.

Question 4

What are the countries in which
        PICS and
        mHelpDesk has more customers?

Accepted Answer

PICS has more customers in South Africa, United States and United Kingdom.
mHelpDesk has more customers in United States, Canada and United Kingdom.

PICS Vs mHelpDesk : In-Depth Comparison

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Comparing the customer bases of PICS and mHelpDesk

Comparing the market share of PICS and mHelpDesk

Compare PICS vs mHelpDesk customers by geography

Customer Movements for this month

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