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Jira Service Desk

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Jira Service Desk is an IT support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting.

IT Asset Management
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Market Share of Jira Service Desk

Current Customer(s)

11758

Market Share (Est.)

14.35%

Ranking

#2

Top Competitors and Alternatives of Jira Service Desk

The top three of Jira Service Desk’s competitors in the IT Asset Management category are ServiceNow with 31.98%, UpKeep with 10.75%, Spiceworks with 5.55% market share.

TechnologyDomainsMarket Share (Est.)Versus page
ServiceNow2619531.98%Jira Service Desk vs ServiceNow
UpKeep880910.75%Jira Service Desk vs UpKeep
Spiceworks45465.55%Jira Service Desk vs Spiceworks
IBM Maximo41265.04%Jira Service Desk vs IBM Maximo
ServiceNow Asset Management26073.18%Jira Service Desk vs ServiceNow Asset Management
ServiceNow IT Asset Management26073.18%Jira Service Desk vs ServiceNow IT Asset Management
IT Glue23572.88%Jira Service Desk vs IT Glue
PagerDuty21942.68%Jira Service Desk vs PagerDuty
Jamf Pro15471.89%Jira Service Desk vs Jamf Pro
ConnectWise Automate15441.88%Jira Service Desk vs ConnectWise Automate
Qualys VMDR11301.38%Jira Service Desk vs Qualys VMDR
Symantec Altiris10201.25%Jira Service Desk vs Symantec Altiris
SysAid9011.10%Jira Service Desk vs SysAid
Oracle Asset Lifecycle Management8661.06%Jira Service Desk vs Oracle Asset Lifecycle Management
Symantec Asset Management Suite6980.85%Jira Service Desk vs Symantec Asset Management Suite
Atera6890.84%Jira Service Desk vs Atera
SolarWinds Service Desk6890.84%Jira Service Desk vs SolarWinds Service Desk
Oracle eAM6540.80%Jira Service Desk vs Oracle eAM
ManageEngine ServiceDesk Plus6190.76%Jira Service Desk vs ManageEngine ServiceDesk Plus
4me4320.53%Jira Service Desk vs 4me
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Popular Comparisons

Top Competitors and Alternatives of Jira Service Desk

The top three of Jira Service Desk’s competitors in the IT Asset Management category are ServiceNow with 31.98%, UpKeep with 10.75%, Spiceworks with 5.55% market share.

Jira Service Desk vs ServiceNow

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Jira Service Desk vs UpKeep

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Jira Service Desk vs Spiceworks

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Jira Service Desk vs IBM Maximo

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Jira Service Desk vs ServiceNow Asset Management

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Jira Service Desk vs ServiceNow IT Asset Management

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Jira Service Desk vs IT Glue

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Jira Service Desk vs PagerDuty

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Customers of Jira Service Desk

Around the world in 2024, over 11517 companies have started using Jira Service Desk as IT Asset Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
CAE10,000+Saint-LaurentOntarioCanada
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University Of South Florida10,000+WoonsocketRhode IslandUnited States
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Xylem10,000+Rye BrookNew YorkUnited States
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WVU Medicine10,000+UniontownPennsylvaniaUnited States
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University Of Alberta10,000+TorontoOntarioCanada
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UPMC Pinnacle10,000+ElizabethtownPennsylvaniaUnited States
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DPD10,000+OirschotNorth BrabantNetherlands
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The University Of Texas At Austin10,000+Santa ClaraCaliforniaUnited States
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State Of New Hampshire10,000+MilfordNew HampshireUnited States
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Apple, Inc.10,000+CupertinoCaliforniaUnited States
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Jira Service Desk Customers by Products and Services

The top three products and services offering customers that use Jira Service Desk for IT Asset Management are Cloud Services (105), Data Analytics (87), Digital Transformation (80).

Customers

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Jira Service Desk Customers by Employee Size

The majority of Jira Service Desk's customers for the it-asset-management category fall in the company size of 20 - 49 employees (2883 companies), 0 - 9 employees (2024 companies), 100 - 249 employees (1466 companies).

Employee Size

Jira Service Desk Customers by Geography

The top three geographies of Jira Service Desk for it-asset-management are the United States with 4185(48.59%), United Kingdom with 1006(11.68%), Germany with 801(9.30%) customers respectively.

Customers

Employees of Jira Service Desk

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Also see other Products/Services by Jira Service Desk in:

IT Management
IT Asset Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Jira Service Desk competitors?

Jira Service Desk’s Top competitors in the it-asset-management category are ServiceNow, UpKeep, Spiceworks. You can view a full list of Jira Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Jira Service Desk and 40,000 other technologies on the internet. You can also compare Jira Service Desk and its feature with top competitors here : Jira Service Desk vs ServiceNow Jira Service Desk vs UpKeep Jira Service Desk vs Spiceworks.

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What is Jira Service Desk customer distribution based on company size?

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What is Jira Service Desk market share in the it-asset-management?

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What are the top countries that use Jira Service Desk?

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What are the top industries that use Jira Service Desk?

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