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Genesys PureCloud

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Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.

VoIP And SIP
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Market Share of Genesys PureCloud

Current Customer(s)

3050

Market Share (Est.)

1.60%

Ranking

#10

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the VoIP And SIP category are Skype with 23.26%, CallRail with 22.92%, Cisco WebEx with 14.08% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Skype4438023.26%Genesys PureCloud vs Skype
CallRail4374222.92%Genesys PureCloud vs CallRail
Cisco WebEx2687414.08%Genesys PureCloud vs Cisco WebEx
Cisco VoIP2309112.10%Genesys PureCloud vs Cisco VoIP
Cisco Unified Communications Manager (CallManager)85464.48%Genesys PureCloud vs Cisco Unified Communications Manager (CallManager)
Cisco IP Phones39732.08%Genesys PureCloud vs Cisco IP Phones
RingCentral37441.96%Genesys PureCloud vs RingCentral
Google Voice36721.92%Genesys PureCloud vs Google Voice
Five934011.78%Genesys PureCloud vs Five9
3CX27801.46%Genesys PureCloud vs 3CX
Aircall25101.32%Genesys PureCloud vs Aircall
Grasshopper23581.24%Genesys PureCloud vs Grasshopper
Virtual PBX18320.96%Genesys PureCloud vs Virtual PBX
NewVoiceMedia14450.76%Genesys PureCloud vs NewVoiceMedia
SolarWinds VoIP & Network Quality Manager14130.74%Genesys PureCloud vs SolarWinds VoIP & Network Quality Manager
ClickDesk13810.72%Genesys PureCloud vs ClickDesk
T-Systems13560.71%Genesys PureCloud vs T-Systems
Jive Voice9740.51%Genesys PureCloud vs Jive Voice
Vonage Business9700.51%Genesys PureCloud vs Vonage Business
Verizon VoIP9260.49%Genesys PureCloud vs Verizon VoIP
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Popular Comparisons

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the VoIP And SIP category are Skype with 23.26%, CallRail with 22.92%, Cisco WebEx with 14.08% market share.

Genesys PureCloud vs Skype

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Genesys PureCloud vs CallRail

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Genesys PureCloud vs Cisco WebEx

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Genesys PureCloud vs Cisco VoIP

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Genesys PureCloud vs Cisco Unified Communications Manager (CallManager)

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Genesys PureCloud vs Cisco IP Phones

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Genesys PureCloud vs RingCentral

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Genesys PureCloud vs Google Voice

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Customers of Genesys PureCloud

Around the world in 2024, over 3049 companies have started using Genesys PureCloud as VoIP And SIP tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Blue Cross Blue Shield of Illinois10,000+ChicagoIllinoisUnited States
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Prada SpA10,000+MilanLombardyItaly
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HelloFresh10,000+BerlinBerlinGermany
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Aaron's Company, Inc.10,000+AtlantaGeorgiaUnited States
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Finning International Inc10,000+VancouverBritish ColumbiaCanada
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Becton, Dickinson and Company10,000+Franklin LakesNew JerseyUnited States
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Rheem Manufacturing Company10,000+AtlantaGeorgiaUnited States
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FE Credit10,000+Ho Chi Minh CityHo Chi Minh CityVietnam
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Jumeirah10,000+DubaiDubaiUnited Arab Emirates
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PCCW Ltd10,000+Hong KongHong Kong SARPeople's Republic of China
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Genesys PureCloud Customers by Products and Services

The top three products and services offering customers that use Genesys PureCloud for VoIP And SIP are Insurance (71), Cloud Services (62), Managed Services (61).

Customers

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Genesys PureCloud Customers by Employee Size

The majority of Genesys PureCloud's customers for the voip category fall in the company size of 100 - 249 employees (510 companies), 1,000 - 4,999 employees (468 companies), 20 - 49 employees (372 companies).

Employee Size

Genesys PureCloud Customers by Geography

The top three geographies of Genesys PureCloud for voip are the United States with 1308(52.13%), Australia with 395(15.74%), United Kingdom with 342(13.63%) customers respectively.

Customers

Employees of Genesys PureCloud

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Also see other Products/Services by Genesys PureCloud in:

Predictive Dialer
Customer Experience
Auto Dialer
Customer Satisfaction Ratings
Unified Communications

FAQ

Find answers to the most often asked questions by users.

Who are the top Genesys PureCloud competitors?

Genesys PureCloud’s Top competitors in the voip category are Skype, CallRail, Cisco WebEx. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Skype Genesys PureCloud vs CallRail Genesys PureCloud vs Cisco WebEx.

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What is Genesys PureCloud customer distribution based on company size?

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What is Genesys PureCloud market share in the voip?

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What are the top countries that use Genesys PureCloud?

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What are the top industries that use Genesys PureCloud?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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