Zendesk Guide

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Zendesk Guide is a self-service, knowledge-base customer support software designed for enterprise organizations. It enables users to create a single version of knowledge base content, resolve high-fre...quency and low-touch tickets, and develop customizable help centers, online community, and customer service portals. Read more

Top Competitors and Alternatives of Zendesk Guide

The top three of Zendesk Guide’s competitors in the User Guides And Help Documentation Software category are Inline Manual with 35.19%, IT Glue with 20.79%, HelpDocs with 13.09% market share.

    Top Competitors and Alternatives of Zendesk Guide

    The top three of Zendesk Guide’s competitors in the User Guides And Help Documentation Software category are Inline Manual with 35.19%, IT Glue with 20.79%, HelpDocs with 13.09% market share.

    Customers of Zendesk Guide

    Around the world in 2023, over 510 companies have started using Zendesk Guide as User Guides And Help Documentation Software tool.

    Customers Employee Range City Region Country Social Links
    Uber Technologies, Inc. 10,000+ San Francisco California United States
    Barnes & Noble 10,000+ New York City New York United States
    VXI Global Solutions 10,000+ Los Angeles California United States
    International Business Machines Corporation (IBM) 10,000+ Armonk New York United States
    Concentrix Corporation 10,000+ Fremont California United States
    TOTVS 10,000+ Sao Paulo Sao Paulo Brazil
    HCA Healthcare, Inc. 10,000+ Nashville Tennessee United States
    Wolters Kluwer Law & Business Group 10,000+ New York City New York United States
    DJI 10,000+ Shenzhen Guangdong People's Republic Of China
    Warner Bros. Entertainment 10,000+ Burbank California United States

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    Zendesk Guide Customers by Industry

    The three top industries that use Zendesk Guide for User Guides And Help Documentation Software are Saas (28), Technology (28), Artificial Intelligence (19).

    Zendesk Guide Customers by Employee Size

    The majority of Zendesk Guide’s customers for the user-guides-and-help-documentation-software category fall in the company size of 20 - 49 employees (127 companies), 100 - 249 employees (98 companies), 1,000 - 4,999 employees (70 companies).

    Zendesk Guide Customers by Geography

    The top three geographies of Zendesk Guide for user-guides-and-help-documentation-software are the United States with 373(68.82%), Canada with 26(4.80%), United Kingdom with 22(4.06%) customers respectively.

    Employees of Zendesk Guide

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Zendesk Guide competitors?

    Zendesk Guide’s Top competitors in the user-guides-and-help-documentation-software category are Inline Manual, IT Glue, HelpDocs. You can view a full list of Zendesk Guide competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk Guide and 40,000 other technologies on the internet.You can also compare Zendesk Guide and its feature with top competitors here : Zendesk Guide vs Inline Manual Zendesk Guide vs IT Glue Zendesk Guide vs HelpDocs .

    What is Zendesk Guide customer distribution based on company size?

    The majority of Zendesk Guide’s customers for the user-guides-and-help-documentation-software category fall in the company size of 20 - 49 employees (127 companies), 100 - 249 employees (98 companies), 1,000 - 4,999 employees (70 companies). You can view a distribution chart of Zendesk Guide customers by company size here.

    What is Zendesk Guide market share in the user-guides-and-help-documentation-software?

    Zendesk Guide has market share of 3.90% in user-guides-and-help-documentation-software market. Zendesk Guide competes with 34 competitor tools in user-guides-and-help-documentation-software category. The top alternatives for Zendesk Guide user-guides-and-help-documentation-software tool are Inline Manual with 35.19%, IT Glue with 20.79%, HelpDocs with 13.09% market share.

    What are the top industries that use Zendesk Guide?

    Top industries that use Zendesk Guide for user-guides-and-help-documentation-software are Saas (28), Technology (28), Artificial Intelligence (19).

    What are the top countries that use Zendesk Guide?

    Around the world in 2023, over 510 companies have started using Zendesk Guide as user-guides-and-help-documentation-software tool. Companies using Zendesk Guide for user-guides-and-help-documentation-software are majorly from United States with 373 customers. 68.82% of Zendesk Guide customers are from the United States. Other top countries using Zendesk Guide are Canada and United Kingdom with 26(4.80%) and 22(4.06%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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