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Talkdesk

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Talkdesk provides all the benefits of enterprise contact center software, without all the complexity.

Unified Communications
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Market Share of Talkdesk

Current Customer(s)

1255

Market Share (Est.)

0.18%

Ranking

#17

Top Competitors and Alternatives of Talkdesk

The top three of Talkdesk’s competitors in the Unified Communications category are Slack with 87.64%, monday.com with 2.52%, PBworks BusinessHub with 1.65% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Slack62365087.64%Talkdesk vs Slack
monday.com179442.52%Talkdesk vs monday.com
PBworks BusinessHub117371.65%Talkdesk vs PBworks BusinessHub
Bitrix2479341.11%Talkdesk vs Bitrix24
Mitel71521.01%Talkdesk vs Mitel
Cisco Collaboration52480.74%Talkdesk vs Cisco Collaboration
MangoApps40250.57%Talkdesk vs MangoApps
RingCentral37930.53%Talkdesk vs RingCentral
Crestron36900.52%Talkdesk vs Crestron
Slack enterprise28960.41%Talkdesk vs Slack enterprise
Genesys PureCloud27270.38%Talkdesk vs Genesys PureCloud
Five926940.38%Talkdesk vs Five9
Front21150.30%Talkdesk vs Front
3CX16970.24%Talkdesk vs 3CX
8x8 Communications Platform16660.23%Talkdesk vs 8x8 Communications Platform
Grasshopper15000.21%Talkdesk vs Grasshopper
Amdocs11580.16%Talkdesk vs Amdocs
Jive Voice7840.11%Talkdesk vs Jive Voice
Glia7630.11%Talkdesk vs Glia
Dialpad7540.11%Talkdesk vs Dialpad
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Popular Comparisons

Top Competitors and Alternatives of Talkdesk

The top three of Talkdesk’s competitors in the Unified Communications category are Slack with 87.64%, monday.com with 2.52%, PBworks BusinessHub with 1.65% market share.

Talkdesk vs Slack

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Talkdesk vs monday.com

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Talkdesk vs PBworks BusinessHub

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Talkdesk vs Bitrix24

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Talkdesk vs Mitel

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Talkdesk vs Cisco Collaboration

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Talkdesk vs MangoApps

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Talkdesk vs RingCentral

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Customers of Talkdesk

Around the world in 2025, over 1255 companies have started using Talkdesk as Unified Communications tool.

CustomersEmployee RangeCityRegionCountrySocial Links
University Of Texas At El Paso10,000+El PasoTexasUnited States
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United Parks & Resorts10,000+OrlandoFloridaUnited States
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Bank Of The Philippine Islands10,000+Makati CityMetro ManilaPhilippines
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Sharp HealthCare10,000+San DiegoCaliforniaUnited States
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Memorial Healthcare System10,000+HollywoodFloridaUnited States
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C.H. Robinson10,000+Eden PrairieMinnesotaUnited States
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Tasteocracy10,000+MinneapolisMinnesotaUnited States
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SchoolMessenger10,000+Scotts ValleyCaliforniaUnited States
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SeaWorld10,000+OrlandoFloridaUnited States
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Fresh Del Monte10,000+George TownGeorge TownCayman Islands
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Talkdesk Customers by Products and Services

The top three products and services offering customers that use Talkdesk for Unified Communications are Artificial Intelligence (18), Technology (15), Machine Learning (15).

Customers

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Talkdesk Customers by Employee Size

The majority of Talkdesk's customers for the unified-communications category fall in the company size of 0 - 9 employees (372 companies), 20 - 49 employees (195 companies), 100 - 249 employees (186 companies).

Employee Size

Talkdesk Customers by Geography

The top three geographies of Talkdesk for unified-communications are the United States with 807(68.45%), Canada with 208(17.64%), United Kingdom with 80(6.79%) customers respectively.

Customers

Employees of Talkdesk

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Also see other Products/Services by Talkdesk in:

Interactive Voice Response (IVR)
Sales Enablement
Contact Center
Communication
Sales Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Talkdesk competitors?

Talkdesk’s Top competitors in the unified-communications category are Slack, monday.com, PBworks BusinessHub. You can view a full list of Talkdesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Talkdesk and 40,000 other technologies on the internet. You can also compare Talkdesk and its feature with top competitors here : Talkdesk vs Slack Talkdesk vs monday.com Talkdesk vs PBworks BusinessHub.

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What is Talkdesk customer distribution based on company size?

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What is Talkdesk market share in the unified-communications?

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What are the top countries that use Talkdesk?

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What are the top industries that use Talkdesk?

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