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Talkdesk

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Talkdesk provides all the benefits of enterprise contact center software, without all the complexity.

Unified Communications
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Market Share of Talkdesk

Current Customer(s)

1926

Market Share (Est.)

0.26%

Ranking

#18

Top Competitors and Alternatives of Talkdesk

The top three of Talkdesk’s competitors in the Unified Communications category are Slack with 83.36%, monday.com with 3.15%, Mitel with 1.63% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Slack61361683.36%Talkdesk vs Slack
monday.com231793.15%Talkdesk vs monday.com
Mitel119941.63%Talkdesk vs Mitel
PBworks BusinessHub117041.59%Talkdesk vs PBworks BusinessHub
Cisco Collaboration96101.31%Talkdesk vs Cisco Collaboration
Bitrix2491311.24%Talkdesk vs Bitrix24
Crestron64100.87%Talkdesk vs Crestron
RingCentral57710.78%Talkdesk vs RingCentral
3CX41610.57%Talkdesk vs 3CX
MangoApps40000.54%Talkdesk vs MangoApps
Genesys PureCloud37880.51%Talkdesk vs Genesys PureCloud
Five936020.49%Talkdesk vs Five9
Slack enterprise30630.42%Talkdesk vs Slack enterprise
8x8 Communications Platform30530.41%Talkdesk vs 8x8 Communications Platform
Front26460.36%Talkdesk vs Front
Grasshopper25810.35%Talkdesk vs Grasshopper
Amdocs20450.28%Talkdesk vs Amdocs
Asterisk12360.17%Talkdesk vs Asterisk
Dialpad11620.16%Talkdesk vs Dialpad
BroadSoft9380.13%Talkdesk vs BroadSoft
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Popular Comparisons

Top Competitors and Alternatives of Talkdesk

The top three of Talkdesk’s competitors in the Unified Communications category are Slack with 83.36%, monday.com with 3.15%, Mitel with 1.63% market share.

Talkdesk vs Slack

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Talkdesk vs monday.com

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Talkdesk vs Mitel

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Talkdesk vs PBworks BusinessHub

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Talkdesk vs Cisco Collaboration

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Talkdesk vs Bitrix24

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Talkdesk vs Crestron

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Talkdesk vs RingCentral

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Customers of Talkdesk

Around the world in 2025, over 1926 companies have started using Talkdesk as Unified Communications tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Salesforce10,000+San FranciscoCaliforniaUnited States
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iMed.ULisboa10,000+LisbonLisbonPortugal
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LE CORDON BLEU ANIMA EDUCACAO10,000+Sao PauloSao PauloBrazil
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Bank Of The Philippine Islands10,000+Makati CityMetro ManilaPhilippines
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Embraer10,000+Sao Jose dos CamposSao PauloBrazil
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BT Group10,000+LondonEnglandUnited Kingdom
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Menulog10,000+SydneyNew South WalesAustralia
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Merkle10,000+ColumbiaMarylandUnited States
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Fresh Del Monte10,000+George TownGeorge TownCayman Islands
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Concentrix10,000+NewarkCaliforniaUnited States
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Talkdesk Customers by Products and Services

The top three products and services offering customers that use Talkdesk for Unified Communications are Technology (26), Customer Service (23), Analytics (22).

Customers

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Talkdesk Customers by Employee Size

The majority of Talkdesk's customers for the unified-communications category fall in the company size of 0 - 9 employees (577 companies), 100 - 249 employees (280 companies), 20 - 49 employees (233 companies).

Employee Size

Talkdesk Customers by Geography

The top three geographies of Talkdesk for unified-communications are the United States with 1116(62.03%), Canada with 389(21.62%), United Kingdom with 118(6.56%) customers respectively.

Customers

Employees of Talkdesk

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Also see other Products/Services by Talkdesk in:

Contact Center
Interactive Voice Response (IVR)
Fax Server
VoIP And SIP
Unified Communications

FAQ

Find answers to the most often asked questions by users.

Who are the top Talkdesk competitors?

Talkdesk’s Top competitors in the unified-communications category are Slack, monday.com, Mitel. You can view a full list of Talkdesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Talkdesk and 40,000 other technologies on the internet. You can also compare Talkdesk and its feature with top competitors here : Talkdesk vs Slack Talkdesk vs monday.com Talkdesk vs Mitel.

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What is Talkdesk customer distribution based on company size?

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What is Talkdesk market share in the unified-communications?

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What are the top countries that use Talkdesk?

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What are the top industries that use Talkdesk?

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