Question 1

What are the different markets in which
        Crestron and
        Genesys PureCloud compete against each other?

Accepted Answer

Crestron and
        Genesys PureCloud compete against each other in
        the Unified Communications, Auto Dialer, Communication, Contact Center, Customer Engagement.

Question 2

How does the market share of
        Crestron
        and Genesys PureCloud compare in the
        Unified Communications market?

Accepted Answer

In the Unified Communications market,
        Crestron has a
        1.13%
        market share in comparison to
        Genesys PureCloud’s
        0.58%.
        Since it has a better market share coverage,
        Crestron holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Unified Communications category, while
        Genesys PureCloud holds the
        10th spot.

Question 3

How many customers are acquired by
        Crestron and
        Genesys PureCloud in the
        Unified Communications segment?

Accepted Answer

Crestron has
        6,042 customers and
        Genesys PureCloud has
        3,084 customers in the
        Unified Communications
        segment. Crestron has
        2958 more customers than
        Genesys PureCloud in this category.

Question 4

What are the countries in which
        Crestron and
        Genesys PureCloud has more customers?

Accepted Answer

Crestron has more customers in United States, United Kingdom and Canada.
Genesys PureCloud has more customers in United States, Australia and United Kingdom.

Crestron Vs Genesys PureCloud : In-Depth Comparison

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Comparing the customer bases of Crestron and Genesys PureCloud

Comparing the market share of Crestron and Genesys PureCloud

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