Categories where Genesys PureCloud and BroadSoft compete
Genesys PureCloud
Comparing the customer bases of Genesys PureCloud and BroadSoft, we can see that Genesys PureCloud has 3021 customer(s), while BroadSoft has 685 customer(s). In the Unified Communications category, with 3021 customer(s) Genesys PureCloud stands at 10th place by ranking, while BroadSoft with 685 customer(s), is at the 21st place.
Genesys PureCloud
10th
3021 Customer
BroadSoft
21st
685 Customer
Genesys PureCloud has a 0.59% market share in the Unified Communications category, while BroadSoft has a 0.13% market share in the same space.
Comparing Genesys PureCloud and BroadSoft customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States, Australia and United Kingdom, while BroadSoft has more customers in United States.
Genesys PureCloud
BroadSoft
Gain actionable insights about the buying patterns of Genesys PureCloud vs BroadSoft’s target audience.
Genesys PureCloud
New
50 Customer
Lost
56 Customer
BroadSoft
New
2 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys PureCloud and BroadSoft compete against each other?
Genesys PureCloud and BroadSoft compete against each other in the Unified Communications, Auto Dialer, Communication, Contact Center, Customer Engagement.
How does the market share of Genesys PureCloud and BroadSoft compare in the Unified Communications market?
How many customers are acquired by Genesys PureCloud and BroadSoft in the Unified Communications segment?
What are the countries in which Genesys PureCloud and BroadSoft has more customers?
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