Genesys PureCloud

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Genesys PureCoud is a cloud contact centre and employee collaboration solution that easy to use, quick to deploy and built for rapid innovation.

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Unified Communications category are Slack with 82.90%, Bitrix24 with 3.89%, Mitel with 2.10% market share.

    Top Competitors and Alternatives of Genesys PureCloud

    The top three of Genesys PureCloud’s competitors in the Unified Communications category are Slack with 82.90%, Bitrix24 with 3.89%, Mitel with 2.10% market share.

    Customers of Genesys PureCloud

    Around the world in 2023, over 1657 companies have started using Genesys PureCloud as Unified Communications tool.

    Customers Employee Range City Region Country Social Links
    BD Biosciences 10,000+ San Jose California United States
    Advocate Health Care 10,000+ Downers Grove Illinois United States
    ACB 10,000+ Ho Chi Minh City Ho Chi Minh City Vietnam
    Next Sourcing Limited 10,000+ Roanoke Virginia United States
    Becton, Dickinson and Company 10,000+ Franklin Lakes New Jersey United States
    Avon 10,000+ New York City New York United States
    PCCW Ltd 10,000+ Hong Kong Hong Kong SAR People's Republic of China
    NSW Department Of Communities & Justice 10,000+ Sydney New South Wales Australia
    TE Connectivity 10,000+ Harrisburg Pennsylvania United States
    BROTHER INTERNATIONAL SDN BHD 10,000+ Petaling Jaya Selangor Malaysia

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    Genesys PureCloud Customers by Industry

    The three top industries that use Genesys PureCloud for Unified Communications are Marketing (26), Customer Service (22), Healthcare (22).

    Genesys PureCloud Customers by Employee Size

    The majority of Genesys PureCloud’s customers for the unified-communications category fall in the company size of 0 - 9 employees (455 companies), 20 - 49 employees (321 companies), 100 - 249 employees (283 companies).

    Genesys PureCloud Customers by Geography

    The top three geographies of Genesys PureCloud for unified-communications are the United States with 1047(48.01%), United Kingdom with 300(13.76%), Australia with 281(12.88%) customers respectively.

    Employees of Genesys PureCloud

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Genesys PureCloud competitors?

    Genesys PureCloud’s Top competitors in the unified-communications category are Slack, Bitrix24, Mitel. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet.You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Slack Genesys PureCloud vs Bitrix24 Genesys PureCloud vs Mitel .

    What is Genesys PureCloud customer distribution based on company size?

    The majority of Genesys PureCloud’s customers for the unified-communications category fall in the company size of 0 - 9 employees (455 companies), 20 - 49 employees (321 companies), 100 - 249 employees (283 companies). You can view a distribution chart of Genesys PureCloud customers by company size here.

    What is Genesys PureCloud market share in the unified-communications?

    Genesys PureCloud has market share of 0.43% in unified-communications market. Genesys PureCloud competes with 79 competitor tools in unified-communications category. The top alternatives for Genesys PureCloud unified-communications tool are Slack with 82.90%, Bitrix24 with 3.89%, Mitel with 2.10% market share.

    What are the top industries that use Genesys PureCloud?

    Top industries that use Genesys PureCloud for unified-communications are Marketing (26), Customer Service (22), Healthcare (22).

    What are the top countries that use Genesys PureCloud?

    Around the world in 2023, over 1657 companies have started using Genesys PureCloud as unified-communications tool. Companies using Genesys PureCloud for unified-communications are majorly from United States with 1047 customers. 48.01% of Genesys PureCloud customers are from the United States. Other top countries using Genesys PureCloud are United Kingdom and Australia with 300(13.76%) and 281(12.88%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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