Genesys PureCloud
Genesys PureCoud is a cloud contact centre and employee collaboration solution that easy to use, quick to deploy and built for rapid innovation.
Market Share of Genesys PureCloud
Current Customer(s)
3645
Market Share (Est.)
0.49%
Ranking
#11
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Unified Communications category are Slack with 83.30%, monday.com with 3.19%, Mitel with 1.61% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Unified Communications category are Slack with 83.30%, monday.com with 3.19%, Mitel with 1.61% market share.
Genesys PureCloud vs Slack
Genesys PureCloud vs monday.com
Genesys PureCloud vs Mitel
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Customers of Genesys PureCloud
Around the world in 2025, over 3626 companies have started using Genesys PureCloud as Unified Communications tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| RMIT | 10,000+ | Bundoora | Victoria | Australia |     |
| Queensland Government | 10,000+ | Brisbane | Queensland | Australia | |
| Quartier Zukunft Deutsche Bank | 10,000+ | Berlin | Berlin | Germany | |
| Australian Army | 10,000+ | Canberra | ACT | Australia | |
| Woolworths | 10,000+ | Cape Town | Western Cape | South Africa | |
| BD | 10,000+ | Franklin Lakes | New Jersey | United States | |
| LensCrafters | 10,000+ | Cincinnati | Ohio | United States | |
| Elanco Animal Health | 10,000+ | Antwerpen | Flanders | Belgium | |
| PCCW Ltd | 10,000+ | Hong Kong | Hong Kong SAR | People's Republic of China | |
| Presbyterian Healthcare Services | 10,000+ | Albuquerque | New Mexico | United States | |
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Genesys PureCloud Customers by Products and Services
The top three products and services offering customers that use Genesys PureCloud for Unified Communications are Insurance (109), Financial Services (96), Cloud Services (91).
Customers
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Genesys PureCloud Customers by Employee Size
The majority of Genesys PureCloud's customers for the unified-communications category fall in the company size of 100 - 249 employees (595 companies), 1,000 - 4,999 employees (575 companies), 10,000+ employees (548 companies).
Employee Size
Genesys PureCloud Customers by Geography
The top three geographies of Genesys PureCloud for unified-communications are the United States with 1551(55.29%), Australia with 389(13.87%), United Kingdom with 179(6.38%) customers respectively.
Customers
Employees of Genesys PureCloud
Also see other Products/Services by Genesys PureCloud in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the unified-communications category are Slack, monday.com, Mitel. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Slack Genesys PureCloud vs monday.com Genesys PureCloud vs Mitel.
What is Genesys PureCloud customer distribution based on company size?
What is Genesys PureCloud market share in the unified-communications?
What are the top countries that use Genesys PureCloud?
What are the top industries that use Genesys PureCloud?
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