Question 1

What are the different markets in which
        Zendesk Support and
        Zanroo compete against each other?

Accepted Answer

Zendesk Support and
        Zanroo compete against each other in
        the Social Customer Support, Help Desk And Ticketing, Social Media Monitoring.

Question 2

How does the market share of
        Zendesk Support
        and Zanroo compare in the
        Social Customer Support market?

Accepted Answer

In the Social Customer Support market,
        Zendesk Support has a
        19.33%
        market share in comparison to
        Zanroo’s
        0.05%.
        Since it has a better market share coverage,
        Zendesk Support holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Social Customer Support category, while
        Zanroo holds the
        14th spot.

Question 3

How many customers are acquired by
        Zendesk Support and
        Zanroo in the
        Social Customer Support segment?

Accepted Answer

Zendesk Support has
        4,273 customers and
        Zanroo has
        11 customers in the
        Social Customer Support
        segment. Zendesk Support has
        4262 more customers than
        Zanroo in this category.

Question 4

What are the countries in which
        Zendesk Support and
        Zanroo has more customers?

Accepted Answer

Zendesk Support has more customers in United States, United Kingdom and Canada.
Zanroo has more customers in Thailand, United States and Japan.

Zendesk Support Vs Zanroo : In-Depth Comparison

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Comparing the customer bases of Zendesk Support and Zanroo

Comparing the market share of Zendesk Support and Zanroo

Compare Zendesk Support vs Zanroo customers by geography

Customer Movements for this month

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