Zendesk Support

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Zendesk is service based CRM platform that builds support, sales, and customer engagement software designed for customer relationships. It provides the service which lets us have conversations with cu...stomers on any channel such as mail, chat, voice, and social messaging apps like Facebook, WhatsApp, etc. Read more

Top Competitors and Alternatives of Zendesk Support

The top three of Zendesk Support’s competitors in the Social Customer Support category are Sprout Social with 73.40%, Swat.io with 1.93%, Brand24 with 1.28% market share.

    Top Competitors and Alternatives of Zendesk Support

    The top three of Zendesk Support’s competitors in the Social Customer Support category are Sprout Social with 73.40%, Swat.io with 1.93%, Brand24 with 1.28% market share.

    Customers of Zendesk Support

    Around the world in 2023, over 3184 companies have started using Zendesk Support as Social Customer Support tool.

    Customers Employee Range City Region Country Social Links
    MaineHealth 10,000+ Portland Maine United States
    Healthy Brains By Cleveland Clinic 10,000+ Las Vegas Nevada United States
    Coppel 10,000+ Culiacan Sinaloa Mexico
    Barnes & Noble 10,000+ New York City New York United States
    MaineHealth 10,000+ Portland Maine United States
    Kelsey's 10,000+ Mississauga Ontario Canada
    Groupe St-Hubert 10,000+ Laval Quebec Canada
    MIT Bootcamps 10,000+ Newton Massachusetts United States
    Major League Baseball 10,000+ New York City New York United States
    Acibadem Healthcare Group 10,000+ Istanbul Istanbul Turkey

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    Zendesk Support Customers by Industry

    The three top industries that use Zendesk Support for Social Customer Support are Technology (88), Ecommerce (73), E-Commerce (60).

    Zendesk Support Customers by Employee Size

    The majority of Zendesk Support’s customers for the social-customer-support category fall in the company size of 0 - 9 employees (1010 companies), 20 - 49 employees (998 companies), 100 - 249 employees (602 companies).

    Zendesk Support Customers by Geography

    The top three geographies of Zendesk Support for social-customer-support are the United States with 1892(44.49%), United Kingdom with 356(8.37%), Australia with 200(4.70%) customers respectively.

    Employees of Zendesk Support

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Zendesk Support competitors?

    Zendesk Support’s Top competitors in the social-customer-support category are Sprout Social, Swat.io, Brand24. You can view a full list of Zendesk Support competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk Support and 40,000 other technologies on the internet.You can also compare Zendesk Support and its feature with top competitors here : Zendesk Support vs Sprout Social Zendesk Support vs Swat.io Zendesk Support vs Brand24 .

    What is Zendesk Support customer distribution based on company size?

    The majority of Zendesk Support’s customers for the social-customer-support category fall in the company size of 0 - 9 employees (1010 companies), 20 - 49 employees (998 companies), 100 - 249 employees (602 companies). You can view a distribution chart of Zendesk Support customers by company size here.

    What is Zendesk Support market share in the social-customer-support?

    Zendesk Support has market share of 19.80% in social-customer-support market. Zendesk Support competes with 24 competitor tools in social-customer-support category. The top alternatives for Zendesk Support social-customer-support tool are Sprout Social with 73.40%, Swat.io with 1.93%, Brand24 with 1.28% market share.

    What are the top industries that use Zendesk Support?

    Top industries that use Zendesk Support for social-customer-support are Technology (88), Ecommerce (73), E-Commerce (60).

    What are the top countries that use Zendesk Support?

    Around the world in 2023, over 3184 companies have started using Zendesk Support as social-customer-support tool. Companies using Zendesk Support for social-customer-support are majorly from United States with 1892 customers. 44.49% of Zendesk Support customers are from the United States. Other top countries using Zendesk Support are United Kingdom and Australia with 356(8.37%) and 200(4.70%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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