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Zendesk Support

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Zendesk is service based CRM platform that builds support, sales, and customer engagement software designed for customer relationships. It provides th...Read more

Social Customer Support
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Market Share of Zendesk Support

Current Customer(s)

4180

Market Share (Est.)

19.14%

Ranking

#2

Top Competitors and Alternatives of Zendesk Support

The top three of Zendesk Support’s competitors in the Social Customer Support category are Sprout Social with 77.63%, Brand24 with 1.15%, Sparkcentral with 0.36% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Sprout Social1695177.63%Zendesk Support vs Sprout Social
Brand242521.15%Zendesk Support vs Brand24
Sparkcentral790.36%Zendesk Support vs Sparkcentral
Modern570.26%Zendesk Support vs Modern
Attensity550.25%Zendesk Support vs Attensity
Brand Embassy380.17%Zendesk Support vs Brand Embassy
CX Company350.16%Zendesk Support vs CX Company
Engagor290.13%Zendesk Support vs Engagor
Blinger270.12%Zendesk Support vs Blinger
Swat.io260.12%Zendesk Support vs Swat.io
Buffer Reply250.11%Zendesk Support vs Buffer Reply
Cisco SocialMiner220.10%Zendesk Support vs Cisco SocialMiner
Vision Helpdesk100.05%Zendesk Support vs Vision Helpdesk
Zanroo100.05%Zendesk Support vs Zanroo
DigitalGenius80.04%Zendesk Support vs DigitalGenius
HelpSocial60.03%Zendesk Support vs HelpSocial
LiveWorld40.02%Zendesk Support vs LiveWorld
Airwoot40.02%Zendesk Support vs Airwoot
SoDash40.02%Zendesk Support vs SoDash
Pagelanes30.01%Zendesk Support vs Pagelanes
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Popular Comparisons

Top Competitors and Alternatives of Zendesk Support

The top three of Zendesk Support’s competitors in the Social Customer Support category are Sprout Social with 77.63%, Brand24 with 1.15%, Sparkcentral with 0.36% market share.

Zendesk Support vs Sprout Social

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Zendesk Support vs Brand24

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Zendesk Support vs Sparkcentral

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Zendesk Support vs Modern

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Zendesk Support vs Attensity

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Zendesk Support vs Brand Embassy

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Zendesk Support vs CX Company

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Zendesk Support vs Engagor

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Customers of Zendesk Support

Around the world in 2024, over 4178 companies have started using Zendesk Support as Social Customer Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
MaineHealth10,000+PortlandMaineUnited States
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Bauhaus AG10,000+MannheimBaden-WuerttembergGermany
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Barnes & Noble10,000+New York CityNew YorkUnited States
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Major League Baseball10,000+New York CityNew YorkUnited States
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BJ's Wholesale Club Holdings, Inc.10,000+WestboroughMassachusettsUnited States
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PENSION COMMITTEE OF MLB PLAYERS BENEFIT PLAN10,000+Vero BeachFloridaUnited States
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University Of Michigan10,000+Ann ArborMichiganUnited States
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Steelcase, Inc.10,000+Grand RapidsMichiganUnited States
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JB Hi-Fi10,000+ChadstoneVictoriaAustralia
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Yamaha10,000+HamamatsuShizuokaJapan
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Zendesk Support Customers by Products and Services

The top three products and services offering customers that use Zendesk Support for Social Customer Support are Technology (61), Ecommerce (49), Marketing (48).

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Zendesk Support Customers by Employee Size

The majority of Zendesk Support's customers for the social-customer-support category fall in the company size of 20 - 49 employees (968 companies), 0 - 9 employees (956 companies), 100 - 249 employees (607 companies).

Employee Size

Zendesk Support Customers by Geography

The top three geographies of Zendesk Support for social-customer-support are the United States with 1778(55.25%), United Kingdom with 345(10.72%), Canada with 219(6.81%) customers respectively.

Customers

Employees of Zendesk Support

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Also see other Products/Services by Zendesk Support in:

Social Customer Support
Help Desk And Ticketing

FAQ

Find answers to the most often asked questions by users.

Who are the top Zendesk Support competitors?

Zendesk Support’s Top competitors in the social-customer-support category are Sprout Social, Brand24, Sparkcentral. You can view a full list of Zendesk Support competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk Support and 40,000 other technologies on the internet. You can also compare Zendesk Support and its feature with top competitors here : Zendesk Support vs Sprout Social Zendesk Support vs Brand24 Zendesk Support vs Sparkcentral.

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What is Zendesk Support customer distribution based on company size?

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What is Zendesk Support market share in the social-customer-support?

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What are the top countries that use Zendesk Support?

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What are the top industries that use Zendesk Support?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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