Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
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Zendesk Support
Yes, I use this too
No, I don't use this
Zendesk is service based CRM platform that builds support, sales, and customer engagement software designed for customer relationships. It provides the service which lets us have conversations with cu...stomers on any channel such as mail, chat, voice, and social messaging apps like Facebook, WhatsApp, etc. Read more
Market Share of Zendesk Support
- Current Customer(s) The number of companies that currently use Zendesk Support
- 4253
- Websites Added The number of companies that have started using Zendesk Support in the past month.
3- compared to last month
- Websites Dropped The number of companies that have stopped using Zendesk Support in the past month.
1- compared to last month
Top Competitors and Alternatives of Zendesk Support
The top three of Zendesk Support’s competitors in the Social Customer Support category are Sprout Social with 73.40%, Swat.io with 1.93%, Brand24 with 1.28% market share.
Popular Comparisons
Top Competitors and Alternatives of Zendesk Support
The top three of Zendesk Support’s competitors in the Social Customer Support category are Sprout Social with 73.40%, Swat.io with 1.93%, Brand24 with 1.28% market share.
Customers of Zendesk Support
Around the world in 2023, over 3184 companies have started using Zendesk Support as Social Customer Support tool.
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Zendesk Support Customers by Industry
The three top industries that use Zendesk Support for Social Customer Support are Technology (88), Ecommerce (73), E-Commerce (60).
Zendesk Support Customers by Employee Size
The majority of Zendesk Support’s customers for the social-customer-support category fall in the company size of 0 - 9 employees (1010 companies), 20 - 49 employees (998 companies), 100 - 249 employees (602 companies).
Zendesk Support Customers by Geography
The top three geographies of Zendesk Support for social-customer-support are the United States with 1892(44.49%), United Kingdom with 356(8.37%), Australia with 200(4.70%) customers respectively.
Employees of Zendesk Support
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FAQ
Find answers to the most often asked questions by users.
Who are the top Zendesk Support competitors?
Zendesk Support’s Top competitors in the social-customer-support category are Sprout Social, Swat.io, Brand24. You can view a full list of Zendesk Support competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Zendesk Support and 40,000 other technologies on the internet.You can also compare Zendesk Support and its feature with top competitors here : Zendesk Support vs Sprout Social Zendesk Support vs Swat.io Zendesk Support vs Brand24 .
What is Zendesk Support customer distribution based on company size?
The majority of Zendesk Support’s customers for the social-customer-support category fall in the company size of 0 - 9 employees (1010 companies), 20 - 49 employees (998 companies), 100 - 249 employees (602 companies). You can view a distribution chart of Zendesk Support customers by company size .
What is Zendesk Support market share in the social-customer-support?
Zendesk Support has market share of 19.80% in social-customer-support market. Zendesk Support competes with 24 competitor tools in social-customer-support category. The top alternatives for Zendesk Support social-customer-support tool are Sprout Social with 73.40%, Swat.io with 1.93%, Brand24 with 1.28% market share.
What are the top industries that use Zendesk Support?
Top industries that use Zendesk Support for social-customer-support are Technology (88), Ecommerce (73), E-Commerce (60).
What are the top countries that use Zendesk Support?
Around the world in 2023, over 3184 companies have started using Zendesk Support as social-customer-support tool. Companies using Zendesk Support for social-customer-support are majorly from United States with 1892 customers. 44.49% of Zendesk Support customers are from the United States. Other top countries using Zendesk Support are United Kingdom and Australia with 356(8.37%) and 200(4.70%) customers respectively.
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