Technologies / Sprout Social Vs Zendesk Support

Sprout Social Vs Zendesk Support : In-Depth Comparison

Not sure if Sprout Social, or Zendesk Support is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Sprout Social and Zendesk Support compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Sprout Social vs Zendesk Support customers by industry, by geography and by buying patterns.

Overview
Current Customers
Market Share
Geography
Customer Movements
FAQs
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Sprout Social

Sprout Social competes with other products in the Social Customer Support, Brand Management, Marketing Analytics, Reputation Management, Social Media, Social Media Management, Social Media Monitoring categories. It has a market share in the Social Customer Support category, and Sprout Social has 15987 customers in 120 countries.

Zendesk Support

Zendesk Support competes with other products in the Project Collaboration, Help Desk And Ticketing, categories. It has a market share in the Social Customer Support category, and Zendesk Support has 4279 customers in 95 countries.

Categories where Sprout Social and Zendesk Support compete

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Comparing the customer bases of Sprout Social and Zendesk Support

Comparing the customer bases of Sprout Social and Zendesk Support, we can see that Sprout Social has 15987 customer(s), while Zendesk Support has 4279 customer(s). In the Social Customer Support category, with 15987 customer(s) Sprout Social stands at 1st place by ranking, while Zendesk Support with 4279 customer(s), is at the 2nd place.

Sprout Social

1 st

15987 Customer

Zendesk Support

2 nd

4279 Customer

Compare Sprout Social vs Zendesk Support customers by geography

Comparing Sprout Social and Zendesk Support customers based on their geographic location, we can see that Sprout Social has more customers in United States, United Kingdom and Canada, while Zendesk Support has more customers in United States , United Kingdom and Canada .

Sprout Social

Zendesk Support

Customer Movements for this month

Gain actionable insights about the buying patterns of Sprout Social vs Zendesk Support’s target audience.

Sprout Social

New

6 Customer

Lost

6 Customer

Zendesk Support

New

3 Customer

Lost

1 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Sprout Social and Zendesk Support compete against each other?

Sprout Social and Zendesk Support compete against each other in the Social Customer Support, Brand Management, Help Desk And Ticketing, Marketing Analytics, Reputation Management .

How does the market share of Sprout Social and Zendesk Support compare in the Social Customer Support market?

In the Social Customer Support market, Sprout Social has a 73.56% market share in comparison to Zendesk Support’s 19.69%. Since it has a better market share coverage, Sprout Social holds the 1st spot in 6sense’s Market Share Ranking Index for the Social Customer Support category, while Zendesk Support holds the 2nd spot.

How many customers are acquired by Sprout Social and Zendesk Support in the Social Customer Support segment?

Sprout Social has 15987 customers and Zendesk Support has 4279 customers in the Social Customer Support segment. Sprout Social has 11708 more customers than Zendesk Support in this category.

What are the countries in which Sprout Social and Zendesk Support has more customers?

Sprout Social has more customers in United States , United Kingdom and Canada .
Zendesk Support has more customers in United States , United Kingdom and Canada .

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