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Sparkcentral

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Sparkcentral enables enterprises to handle high volumes of customer service interactions over social media.

Social Customer Support
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Market Share of Sparkcentral

Current Customer(s)

86

Market Share (Est.)

0.35%

Ranking

#4

Top Competitors and Alternatives of Sparkcentral

The top three of Sparkcentral’s competitors in the Social Customer Support category are Sprout Social with 72.72%, Zendesk Support with 23.29%, Brand24 with 1.76% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Sprout Social1792472.72%Sparkcentral vs Sprout Social
Zendesk Support574123.29%Sparkcentral vs Zendesk Support
Brand244331.76%Sparkcentral vs Brand24
CX Company790.32%Sparkcentral vs CX Company
Modern570.23%Sparkcentral vs Modern
Attensity530.22%Sparkcentral vs Attensity
Vision Helpdesk500.20%Sparkcentral vs Vision Helpdesk
Swat.io340.14%Sparkcentral vs Swat.io
Brand Embassy260.11%Sparkcentral vs Brand Embassy
Cisco SocialMiner260.11%Sparkcentral vs Cisco SocialMiner
LiveWorld200.08%Sparkcentral vs LiveWorld
Buffer Reply190.08%Sparkcentral vs Buffer Reply
Blinger190.08%Sparkcentral vs Blinger
Engagor180.07%Sparkcentral vs Engagor
Zanroo130.05%Sparkcentral vs Zanroo
DigitalGenius100.04%Sparkcentral vs DigitalGenius
Airwoot90.04%Sparkcentral vs Airwoot
Conversity80.03%Sparkcentral vs Conversity
SoDash50.02%Sparkcentral vs SoDash
HelpSocial40.02%Sparkcentral vs HelpSocial
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Popular Comparisons

Top Competitors and Alternatives of Sparkcentral

The top three of Sparkcentral’s competitors in the Social Customer Support category are Sprout Social with 72.72%, Zendesk Support with 23.29%, Brand24 with 1.76% market share.

Sparkcentral vs Sprout Social

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Sparkcentral vs Zendesk Support

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Sparkcentral vs Brand24

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Sparkcentral vs CX Company

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Sparkcentral vs Modern

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Sparkcentral vs Attensity

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Sparkcentral vs Vision Helpdesk

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Sparkcentral vs Swat.io

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Customers of Sparkcentral

Around the world in 2025, over 86 companies have started using Sparkcentral as Social Customer Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
World Food Programme10,000+RomeLatiumItaly
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Elsevier10,000+New York CityNew YorkUnited States
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Netflix10,000+Los GatosCaliforniaUnited States
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Hootsuite10,000+VancouverBritish ColumbiaCanada
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IntouchCX10,000+WinnipegManitobaCanada
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Access Bank Plc10,000+LagosLagosNigeria
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KU Leuven10,000+LeuvenFlandersBelgium
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Trenitalia10,000+RomeLatiumItaly
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Keywords Studios10,000+DublinLeinsterIreland
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Concentrix10,000+NewarkCaliforniaUnited States
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Sparkcentral Customers by Products and Services

The top three products and services offering customers that use Sparkcentral for Social Customer Support are Analytics (4), Social Media (3), Business Solutions (3).

Customers

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Sparkcentral Customers by Employee Size

The majority of Sparkcentral's customers for the social-customer-support category fall in the company size of 10,000+ employees (22 companies), 1,000 - 4,999 employees (13 companies), 0 - 9 employees (12 companies).

Employee Size

Sparkcentral Customers by Geography

The top three geographies of Sparkcentral for social-customer-support are the United States with 33(45.21%), Belgium with 15(20.55%), Canada with 6(8.22%) customers respectively.

Customers

Employees of Sparkcentral

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Also see other Products/Services by Sparkcentral in:

Mobile Customer Support
Social Customer Support

FAQ

Find answers to the most often asked questions by users.

Who are the top Sparkcentral competitors?

Sparkcentral’s Top competitors in the social-customer-support category are Sprout Social, Zendesk Support, Brand24. You can view a full list of Sparkcentral competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sparkcentral and 40,000 other technologies on the internet. You can also compare Sparkcentral and its feature with top competitors here : Sparkcentral vs Sprout Social Sparkcentral vs Zendesk Support Sparkcentral vs Brand24.

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What is Sparkcentral customer distribution based on company size?

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What is Sparkcentral market share in the social-customer-support?

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What are the top countries that use Sparkcentral?

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What are the top industries that use Sparkcentral?

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