Modern lets you communicate with fans and customers across Instagram, Facebook and Twitter in real-time.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Modern’s competitors in the Social Customer Support category are Sprout Social with 73.36%, Zendesk Support with 23.72%, Brand24 with 0.95% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Sprout Social | 14823 | 73.36% | Modern vs Sprout Social |
Zendesk Support | 4793 | 23.72% | Modern vs Zendesk Support |
Brand24 | 191 | 0.95% | Modern vs Brand24 |
Sparkcentral | 61 | 0.30% | Modern vs Sparkcentral |
Vision Helpdesk | 45 | 0.22% | Modern vs Vision Helpdesk |
CX Company | 36 | 0.18% | Modern vs CX Company |
Attensity | 33 | 0.16% | Modern vs Attensity |
Brand Embassy | 22 | 0.11% | Modern vs Brand Embassy |
Engagor | 20 | 0.10% | Modern vs Engagor |
Swat.io | 20 | 0.10% | Modern vs Swat.io |
Blinger | 18 | 0.09% | Modern vs Blinger |
Buffer Reply | 16 | 0.08% | Modern vs Buffer Reply |
Zanroo | 13 | 0.06% | Modern vs Zanroo |
Cisco SocialMiner | 11 | 0.05% | Modern vs Cisco SocialMiner |
Airwoot | 9 | 0.04% | Modern vs Airwoot |
LiveWorld | 6 | 0.03% | Modern vs LiveWorld |
DigitalGenius | 6 | 0.03% | Modern vs DigitalGenius |
Conversity | 6 | 0.03% | Modern vs Conversity |
HelpSocial | 5 | 0.02% | Modern vs HelpSocial |
SoDash | 5 | 0.02% | Modern vs SoDash |
Popular Comparisons
The top three of Modern’s competitors in the Social Customer Support category are Sprout Social with 73.36%, Zendesk Support with 23.72%, Brand24 with 0.95% market share.
Modern vs Sprout Social
Modern vs Zendesk Support
Modern vs Brand24
Modern vs Sparkcentral
Modern vs Vision Helpdesk
Modern vs CX Company
Modern vs Attensity
Modern vs Brand Embassy
Around the world in 2025, over 55 companies have started using Modern as Social Customer Support tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
NPTC Group | 500 - 999 | Neath | Wales | United Kingdom | |
Hare Chevrolet | 250 - 499 | Noblesville | Indiana | United States | |
Texas Undergraduate Investment Team | 100 - 249 | Fort Worth | Texas | United States | |
Valuegist Technology | 100 - 249 | Guangzhou | Guangdong | People's Republic of China | |
Young, Dias, Lauxen E Lima Advogados Associados | 100 - 249 | Sao Leopoldo | Rio Grande do Sul | Brazil | |
BWTEC | 20 - 49 | Yuanlin | Taiwan | Taiwan | |
Claire Organics | 20 - 49 | Kuala Lumpur | Kuala Lumpur | Malaysia | |
SUNFIX Consulting Myanmar | 20 - 49 | Yangon | Yangon | Myanmar | |
Devinweb | 20 - 49 | Tetouan | Tanger-Tetouan-Al Hoceima | Morocco | |
Jingle Box Sdn Bhd | 20 - 49 | Subang Jaya | Selangor | Malaysia |
The top three products and services offering customers that use Modern for Social Customer Support are Social Media (2), Digital Marketplace (1), Solid State Drive (1).
Customers
The majority of Modern's customers for the social-customer-support category fall in the company size of 0 - 9 employees (30 companies), 20 - 49 employees (16 companies), 100 - 249 employees (4 companies).
Employee Size
The top three geographies of Modern for social-customer-support are the Malaysia with 12(28.57%), United States with 9(21.43%), People's Republic of China with 6(14.29%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Modern competitors?
Modern’s Top competitors in the social-customer-support category are Sprout Social, Zendesk Support, Brand24. You can view a full list of Modern competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Modern and 40,000 other technologies on the internet. You can also compare Modern and its feature with top competitors here : Modern vs Sprout Social Modern vs Zendesk Support Modern vs Brand24.
What is Modern customer distribution based on company size?
What is Modern market share in the social-customer-support?
What are the top countries that use Modern?
What are the top industries that use Modern?
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demo