Question 1

What are the different markets in which
        Zendesk Support and
        HelpSocial compete against each other?

Accepted Answer

Zendesk Support and
        HelpSocial compete against each other in
        the Social Customer Support, Help Desk And Ticketing.

Question 2

How does the market share of
        Zendesk Support
        and HelpSocial compare in the
        Social Customer Support market?

Accepted Answer

In the Social Customer Support market,
        Zendesk Support has a
        19.33%
        market share in comparison to
        HelpSocial’s
        0.03%.
        Since it has a better market share coverage,
        Zendesk Support holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Social Customer Support category, while
        HelpSocial holds the
        17th spot.

Question 3

How many customers are acquired by
        Zendesk Support and
        HelpSocial in the
        Social Customer Support segment?

Accepted Answer

Zendesk Support has
        4,273 customers and
        HelpSocial has
        6 customers in the
        Social Customer Support
        segment. Zendesk Support has
        4267 more customers than
        HelpSocial in this category.

Question 4

What are the countries in which
        Zendesk Support and
        HelpSocial has more customers?

Accepted Answer

Zendesk Support has more customers in United States, United Kingdom and Canada.
HelpSocial has more customers in and United States.

Zendesk Support Vs HelpSocial : In-Depth Comparison

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Comparing the customer bases of Zendesk Support and HelpSocial

Comparing the market share of Zendesk Support and HelpSocial

Compare Zendesk Support vs HelpSocial customers by geography

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