Question 1

What are the different markets in which
        HelpSocial and
        Simplify360 compete against each other?

Accepted Answer

HelpSocial and
        Simplify360 compete against each other in
        the Social Customer Support, Social Analytics, Social Media Management, Social Media Monitoring.

Question 2

How does the market share of
        HelpSocial
        and Simplify360 compare in the
        Social Customer Support market?

Accepted Answer

In the Social Customer Support market,
        HelpSocial has a
        0.03%
        market share in comparison to
        Simplify360’s
        0.01%.
        Since it has a better market share coverage,
        HelpSocial holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Social Customer Support category, while
        Simplify360 holds the
        22nd spot.

Question 3

How many customers are acquired by
        HelpSocial and
        Simplify360 in the
        Social Customer Support segment?

Accepted Answer

HelpSocial has
        6 customers and
        Simplify360 has
        3 customers in the
        Social Customer Support
        segment. HelpSocial has
        3 more customers than
        Simplify360 in this category.

Question 4

What are the countries in which
        HelpSocial and
        Simplify360 has more customers?

Accepted Answer

HelpSocial has more customers in and United States.
Simplify360 has more customers in and India.

HelpSocial Vs Simplify360 : In-Depth Comparison

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Comparing the customer bases of HelpSocial and Simplify360

Comparing the market share of HelpSocial and Simplify360

Compare HelpSocial vs Simplify360 customers by geography

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