Question 1

What are the different markets in which
        HelpSocial and
        DigitalGenius compete against each other?

Accepted Answer

HelpSocial and
        DigitalGenius compete against each other in
        the Social Customer Support, Help Desk And Ticketing.

Question 2

How does the market share of
        HelpSocial
        and DigitalGenius compare in the
        Social Customer Support market?

Accepted Answer

In the Social Customer Support market,
        HelpSocial has a
        0.03%
        market share in comparison to
        DigitalGenius’s
        0.03%.
        Since it has a better market share coverage,
        HelpSocial holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Social Customer Support category, while
        DigitalGenius holds the
        16th spot.

Question 3

How many customers are acquired by
        HelpSocial and
        DigitalGenius in the
        Social Customer Support segment?

Accepted Answer

HelpSocial has
        6 customers and
        DigitalGenius has
        6 customers in the
        Social Customer Support
        segment. HelpSocial has
        undefined customers than
        DigitalGenius in this category.

Question 4

What are the countries in which
        HelpSocial and
        DigitalGenius has more customers?

Accepted Answer

HelpSocial has more customers in and United States.
DigitalGenius has more customers in France, United States and Canada.

HelpSocial Vs DigitalGenius : In-Depth Comparison

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Comparing the customer bases of HelpSocial and DigitalGenius

Comparing the market share of HelpSocial and DigitalGenius

Compare HelpSocial vs DigitalGenius customers by geography

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