Question 1

What are the different markets in which
        Engagor and
        Cisco SocialMiner compete against each other?

Accepted Answer

Engagor and
        Cisco SocialMiner compete against each other in
        the Social Customer Support, Customer Experience.

Question 2

How does the market share of
        Engagor
        and Cisco SocialMiner compare in the
        Social Customer Support market?

Accepted Answer

In the Social Customer Support market,
        Engagor has a
        0.14%
        market share in comparison to
        Cisco SocialMiner’s
        0.07%.
        Since it has a better market share coverage,
        Engagor holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Social Customer Support category, while
        Cisco SocialMiner holds the
        14th spot.

Question 3

How many customers are acquired by
        Engagor and
        Cisco SocialMiner in the
        Social Customer Support segment?

Accepted Answer

Engagor has
        29 customers and
        Cisco SocialMiner has
        14 customers in the
        Social Customer Support
        segment. Engagor has
        15 more customers than
        Cisco SocialMiner in this category.

Question 4

What are the countries in which
        Engagor and
        Cisco SocialMiner has more customers?

Accepted Answer

Engagor has more customers in United States, Belgium and Netherlands.
Cisco SocialMiner has more customers in United States, Canada and Brazil.

Engagor Vs Cisco SocialMiner : In-Depth Comparison

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Comparing the customer bases of Engagor and Cisco SocialMiner

Comparing the market share of Engagor and Cisco SocialMiner

Compare Engagor vs Cisco SocialMiner customers by geography

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