Question 1

What are the different markets in which
        Zendesk Support and
        DigitalGenius compete against each other?

Accepted Answer

Zendesk Support and
        DigitalGenius compete against each other in
        the Help Desk And Ticketing, Social Customer Support.

Question 2

How does the market share of
        Zendesk Support
        and DigitalGenius compare in the
        Social Customer Support market?

Accepted Answer

In the Social Customer Support market,
        Zendesk Support has a
        20.04%
        market share in comparison to
        DigitalGenius’s
        0.03%.
        Since it has a better market share coverage,
        Zendesk Support holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Social Customer Support category, while
        DigitalGenius holds the
        16th spot.

Question 3

How many customers are acquired by
        Zendesk Support and
        DigitalGenius in the
        Social Customer Support segment?

Accepted Answer

Zendesk Support has
        4,018 customers and
        DigitalGenius has
        6 customers in the
        Social Customer Support
        segment. Zendesk Support has
        4012 more customers than
        DigitalGenius in this category.

Question 4

What are the countries in which
        Zendesk Support and
        DigitalGenius has more customers?

Accepted Answer

Zendesk Support has more customers in United States, United Kingdom and France.
DigitalGenius has more customers in France, United States and Canada.

Zendesk Support Vs DigitalGenius : In-Depth Comparison

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Comparing the customer bases of Zendesk Support and DigitalGenius

Comparing the market share of Zendesk Support and DigitalGenius

Compare Zendesk Support vs DigitalGenius customers by geography

Customer Movements for this month

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