Cisco SocialMiner
Cisco SocialMiner provides solutions to proactively respond to customers and prospects communicating through public social media networks.
Market Share of Cisco SocialMiner
Current Customer(s)
26
Market Share (Est.)
0.11%
Ranking
#11
Top Competitors and Alternatives of Cisco SocialMiner
The top three of Cisco SocialMiner’s competitors in the Social Customer Support category are Sprout Social with 72.72%, Zendesk Support with 23.29%, Brand24 with 1.76% market share.
Popular Comparisons
Top Competitors and Alternatives of Cisco SocialMiner
The top three of Cisco SocialMiner’s competitors in the Social Customer Support category are Sprout Social with 72.72%, Zendesk Support with 23.29%, Brand24 with 1.76% market share.
Cisco SocialMiner vs Sprout Social
Cisco SocialMiner vs Zendesk Support
Cisco SocialMiner vs Brand24
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Customers of Cisco SocialMiner
Around the world in 2025, over 26 companies have started using Cisco SocialMiner as Social Customer Support tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Wipro | 10,000+ | Bengaluru | Karnataka | India |     |
| NTT | 10,000+ | Tokyo | Tokyo | Japan | |
| Foundever | 10,000+ | Medina | Ohio | United States | |
| Cisco | 10,000+ | San Jose | California | United States | |
| New Era Technology MENA | 5,000 - 9,999 | West Chester | Pennsylvania | United States | |
| CapTech | 1,000 - 4,999 | Richmond | Virginia | United States | |
| San Antonio Water System | 1,000 - 4,999 | San Antonio | Texas | United States | |
| Eplus Inc. | 1,000 - 4,999 | Herndon | Virginia | United States | |
| Mainline Information Systems | 500 - 999 | Tallahassee | Florida | United States | |
| Crew Training International | 500 - 999 | Memphis | Tennessee | United States | |
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Cisco SocialMiner Customers by Products and Services
The top three products and services offering customers that use Cisco SocialMiner for Social Customer Support are Managed Services (6), Cybersecurity (5), Cloud Services (5).
Customers
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Cisco SocialMiner Customers by Employee Size
The majority of Cisco SocialMiner's customers for the social-customer-support category fall in the company size of 250 - 499 employees (5 companies), 10,000+ employees (5 companies), 1,000 - 4,999 employees (5 companies).
Employee Size
Cisco SocialMiner Customers by Geography
The top three geographies of Cisco SocialMiner for social-customer-support are the United States with 9(42.86%), Canada with 3(14.29%), Brazil with 2(9.52%) customers respectively.
Customers
Employees of Cisco SocialMiner
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FAQ
Find answers to the most often asked questions by users.
Who are the top Cisco SocialMiner competitors?
Cisco SocialMiner’s Top competitors in the social-customer-support category are Sprout Social, Zendesk Support, Brand24. You can view a full list of Cisco SocialMiner competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cisco SocialMiner and 40,000 other technologies on the internet. You can also compare Cisco SocialMiner and its feature with top competitors here : Cisco SocialMiner vs Sprout Social Cisco SocialMiner vs Zendesk Support Cisco SocialMiner vs Brand24.
What is Cisco SocialMiner customer distribution based on company size?
What is Cisco SocialMiner market share in the social-customer-support?
What are the top countries that use Cisco SocialMiner?
What are the top industries that use Cisco SocialMiner?
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