Cisco SocialMiner

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Cisco SocialMiner provides solutions to proactively respond to customers and prospects communicating through public social media networks.

Top Competitors and Alternatives of Cisco SocialMiner

The top three of Cisco SocialMiner’s competitors in the Social Customer Support category are Sprout Social with 73.56%, Zendesk Support with 19.69%, Swat.io with 1.96% market share.

    Top Competitors and Alternatives of Cisco SocialMiner

    The top three of Cisco SocialMiner’s competitors in the Social Customer Support category are Sprout Social with 73.56%, Zendesk Support with 19.69%, Swat.io with 1.96% market share.

    Customers of Cisco SocialMiner

    Around the world in 2023, over 21 companies have started using Cisco SocialMiner as Social Customer Support tool.

    Customers Employee Range City Region Country Social Links
    Cisco Systems, Inc. 10,000+ San Jose California United States
    Megacable Holdings SAB de CV 10,000+ Guadalajara Jalisco Mexico
    New Era Technology 1,000 - 4,999 New York City New York United States
    Eplus 1,000 - 4,999 Herndon Virginia United States
    BMB 250 - 499 Beirut Beyrouth Lebanon
    Go Ahead IT 100 - 249 Sao Paulo Sao Paulo Brazil
    Teltec Solutions 100 - 249 Florianopolis Santa Catarina Brazil
    Computex Technology Solutions 100 - 249 Houston Texas United States
    Adcap Network Systems 50 - 99 Alpharetta Georgia United States
    Legacy Christian Church 50 - 99 Overland Park Kansas United States

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    Cisco SocialMiner Customers by Industry

    The three top industries that use Cisco SocialMiner for Social Customer Support are Collaboration (4), Data Center (3), Managed Services (3).

    Cisco SocialMiner Customers by Employee Size

    The majority of Cisco SocialMiner’s customers for the social-customer-support category fall in the company size of 20 - 49 employees (5 companies), 100 - 249 employees (4 companies), 1,000 - 4,999 employees (3 companies).

    Cisco SocialMiner Customers by Geography

    The top three geographies of Cisco SocialMiner for social-customer-support are the United States with 11(50.00%), Brazil with 3(13.64%), Saudi Arabia with 2(9.09%) customers respectively.

    Employees of Cisco SocialMiner

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Cisco SocialMiner competitors?

    Cisco SocialMiner’s Top competitors in the social-customer-support category are Sprout Social, Zendesk Support, Swat.io. You can view a full list of Cisco SocialMiner competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cisco SocialMiner and 40,000 other technologies on the internet.You can also compare Cisco SocialMiner and its feature with top competitors here : Cisco SocialMiner vs Sprout Social Cisco SocialMiner vs Zendesk Support Cisco SocialMiner vs Swat.io .

    What is Cisco SocialMiner customer distribution based on company size?

    The majority of Cisco SocialMiner’s customers for the social-customer-support category fall in the company size of 20 - 49 employees (5 companies), 100 - 249 employees (4 companies), 1,000 - 4,999 employees (3 companies). You can view a distribution chart of Cisco SocialMiner customers by company size here.

    What is Cisco SocialMiner market share in the social-customer-support?

    Cisco SocialMiner has market share of 0.10% in social-customer-support market. Cisco SocialMiner competes with 24 competitor tools in social-customer-support category. The top alternatives for Cisco SocialMiner social-customer-support tool are Sprout Social with 73.56%, Zendesk Support with 19.69%, Swat.io with 1.96% market share.

    What are the top industries that use Cisco SocialMiner?

    Top industries that use Cisco SocialMiner for social-customer-support are Collaboration (4), Data Center (3), Managed Services (3).

    What are the top countries that use Cisco SocialMiner?

    Around the world in 2023, over 21 companies have started using Cisco SocialMiner as social-customer-support tool. Companies using Cisco SocialMiner for social-customer-support are majorly from United States with 11 customers. 50.00% of Cisco SocialMiner customers are from the United States. Other top countries using Cisco SocialMiner are Brazil and Saudi Arabia with 3(13.64%) and 2(9.09%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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