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Brand24

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Brand24 is a social CRM and social media monitoring platform.

Social Customer Support
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Market Share of Brand24

Current Customer(s)

433

Market Share (Est.)

1.76%

Ranking

#3

Top Competitors and Alternatives of Brand24

The top three of Brand24’s competitors in the Social Customer Support category are Sprout Social with 72.72%, Zendesk Support with 23.29%, Sparkcentral with 0.35% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Sprout Social1792472.72%Brand24 vs Sprout Social
Zendesk Support574123.29%Brand24 vs Zendesk Support
Sparkcentral860.35%Brand24 vs Sparkcentral
CX Company790.32%Brand24 vs CX Company
Modern570.23%Brand24 vs Modern
Attensity530.22%Brand24 vs Attensity
Vision Helpdesk500.20%Brand24 vs Vision Helpdesk
Swat.io340.14%Brand24 vs Swat.io
Brand Embassy260.11%Brand24 vs Brand Embassy
Cisco SocialMiner260.11%Brand24 vs Cisco SocialMiner
LiveWorld200.08%Brand24 vs LiveWorld
Buffer Reply190.08%Brand24 vs Buffer Reply
Blinger190.08%Brand24 vs Blinger
Engagor180.07%Brand24 vs Engagor
Zanroo130.05%Brand24 vs Zanroo
DigitalGenius100.04%Brand24 vs DigitalGenius
Airwoot90.04%Brand24 vs Airwoot
Conversity80.03%Brand24 vs Conversity
SoDash50.02%Brand24 vs SoDash
HelpSocial40.02%Brand24 vs HelpSocial
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Popular Comparisons

Top Competitors and Alternatives of Brand24

The top three of Brand24’s competitors in the Social Customer Support category are Sprout Social with 72.72%, Zendesk Support with 23.29%, Sparkcentral with 0.35% market share.

Brand24 vs Sprout Social

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Brand24 vs Zendesk Support

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Brand24 vs Sparkcentral

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Brand24 vs CX Company

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Brand24 vs Modern

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Brand24 vs Attensity

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Brand24 vs Vision Helpdesk

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Brand24 vs Swat.io

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Customers of Brand24

Around the world in 2025, over 433 companies have started using Brand24 as Social Customer Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Kompas Gramedia10,000+JakartaJakartaIndonesia
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OPPO10,000+ShenzhenGuangdongPeople's Republic of China
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PKO Bank Polski10,000+WarsawMazoviaPoland
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Kantar10,000+LondonEnglandUnited Kingdom
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FDA10,000+Silver SpringMarylandUnited States
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Wyndham Destinations10,000+OrlandoFloridaUnited States
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UWM10,000+MilwaukeeWisconsinUnited States
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Sinar Mas10,000+JakartaJakartaIndonesia
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Transsion India10,000+ShenzhenGuangdongPeople's Republic of China
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The Polish Scouting & Guiding Association10,000+WarsawMazoviaPoland
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Brand24 Customers by Products and Services

The top three products and services offering customers that use Brand24 for Social Customer Support are Social Media (49), Marketing (24), Digital Marketing (24).

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Brand24 Customers by Employee Size

The majority of Brand24's customers for the social-customer-support category fall in the company size of 20 - 49 employees (121 companies), 100 - 249 employees (91 companies), 0 - 9 employees (61 companies).

Employee Size

Brand24 Customers by Geography

The top three geographies of Brand24 for social-customer-support are the Poland with 177(49.72%), United States with 89(25.00%), Indonesia with 22(6.18%) customers respectively.

Customers

Employees of Brand24

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Also see other Products/Services by Brand24 in:

Social Customer Support
Analytics
Public Relations
Influencer Marketing
Social Commerce

FAQ

Find answers to the most often asked questions by users.

Who are the top Brand24 competitors?

Brand24’s Top competitors in the social-customer-support category are Sprout Social, Zendesk Support, Sparkcentral. You can view a full list of Brand24 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Brand24 and 40,000 other technologies on the internet. You can also compare Brand24 and its feature with top competitors here : Brand24 vs Sprout Social Brand24 vs Zendesk Support Brand24 vs Sparkcentral.

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What is Brand24 customer distribution based on company size?

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What is Brand24 market share in the social-customer-support?

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What are the top countries that use Brand24?

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What are the top industries that use Brand24?

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