Question 1

What are the different markets in which
        LiveAgent and
        Soffront CRM compete against each other?

Accepted Answer

LiveAgent and
        Soffront CRM compete against each other in
        the Sales Management, CRM Platforms, Contact Center, Customer Experience, Helpdesk Tools.

Question 2

How does the market share of
        LiveAgent
        and Soffront CRM compare in the
        Sales Management market?

Accepted Answer

In the Sales Management market,
        LiveAgent has a
        1.21%
        market share in comparison to
        Soffront CRM’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Sales Management category, while
        Soffront CRM holds the
        251st spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Soffront CRM in the
        Sales Management segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        Soffront CRM has
        13 customers in the
        Sales Management
        segment. LiveAgent has
        7332 more customers than
        Soffront CRM in this category.

Question 4

What are the countries in which
        LiveAgent and
        Soffront CRM has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Soffront CRM has more customers in United States, United Arab Emirates and Jordan.

LiveAgent Vs Soffront CRM : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Soffront CRM

Comparing the market share of LiveAgent and Soffront CRM

Compare LiveAgent vs Soffront CRM customers by geography

Customer Movements for this month

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