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Technologies / Intercom Vs LiveAgent

Intercom Vs LiveAgent : In-Depth Comparison

Not sure if Intercom, or LiveAgent is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Intercom and LiveAgent compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Intercom vs LiveAgent customers by industry, by geography and by buying patterns.

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  • Overview
  • Current Customers
  • Market Share
  • Geography
  • Customer Movements
  • FAQs
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Intercom
Yes, I use this too
No, I don't use this
Intercom competes with other products in the Customer Experience, Instant Messaging And Chat, Sales Management, Communication, Customer Engagement, Live Chat, Marketing Automation Platforms categories. It has a market share in the Sales Management category, and Intercom has 75044 customers in 179 countries.
LiveAgent
Yes, I use this too
No, I don't use this
LiveAgent competes with other products in the Project Collaboration, Contact Center, Helpdesk Tools, Knowledge Management, categories. It has a market share in the Sales Management category, and LiveAgent has 9070 customers in 123 countries.

Categories where Intercom and LiveAgent compete

  • Customer Experience
  • Instant Messaging And Chat
  • Sales Management
  • Communication
  • Contact Center

Choose Technologies to compare

  • Intercom
  • LiveAgent
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    Comparing the customer bases of Intercom and LiveAgent

    Comparing the customer bases of Intercom and LiveAgent, we can see that Intercom has 75044 customer(s), while LiveAgent has 9070 customer(s). In the Sales Management category, with 75044 customer(s) Intercom stands at 2nd place by ranking, while LiveAgent with 9070 customer(s), is at the 13th place.

    Intercom
    2 nd
    75044 Customer
    LiveAgent
    13 th
    9070 Customer

    Comparing the market share of Intercom and LiveAgent

    Intercom has a 11.66% market share in the Sales Management category, while LiveAgent has a 1.41% market share in the same space.

    11.66%

    Intercom

    1.41%

    LiveAgent

    Compare Intercom vs LiveAgent customers by geography

    Comparing Intercom and LiveAgent customers based on their geographic location, we can see that Intercom has more customers in United States, United Kingdom and Canada, while LiveAgent has more customers in United States , United Kingdom and Australia .

    Intercom
    LiveAgent

    Customer Movements for this month

    Gain actionable insights about the buying patterns of Intercom vs LiveAgent’s target audience.

    Intercom
    New
    359 Customer
    Lost
    216 Customer
    LiveAgent
    New
    56 Customer
    Lost
    40 Customer

    FAQ

    Find answers to the most often asked questions by users.

    What are the different markets in which Intercom and LiveAgent compete against each other?

    Intercom and LiveAgent compete against each other in the Customer Experience, Instant Messaging And Chat, Sales Management, Communication, Contact Center .

    How does the market share of Intercom and LiveAgent compare in the Sales Management market?

    In the Sales Management market, Intercom has a 11.66% market share in comparison to LiveAgent’s 1.41%. Since it has a better market share coverage, Intercom holds the 2nd spot in 6sense’s Market Share Ranking Index for the Sales Management category, while LiveAgent holds the 13th spot.

    How many customers are acquired by Intercom and LiveAgent in the Sales Management segment?

    Intercom has 75044 customers and LiveAgent has 9070 customers in the Sales Management segment. Intercom has 65974 more customers than LiveAgent in this category.

    What are the countries in which Intercom and LiveAgent has more customers?

    Intercom has more customers in United States , United Kingdom and Canada .
    LiveAgent has more customers in United States , United Kingdom and Australia .

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