Question 1

What are the different markets in which
        LiveAgent and
        Engaging Networks compete against each other?

Accepted Answer

LiveAgent and
        Engaging Networks compete against each other in
        the Sales Management, Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and Engaging Networks compare in the
        Sales Management market?

Accepted Answer

In the Sales Management market,
        LiveAgent has a
        1.21%
        market share in comparison to
        Engaging Networks’s
        0.06%.
        Since it has a better market share coverage,
        LiveAgent holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Sales Management category, while
        Engaging Networks holds the
        86th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Engaging Networks in the
        Sales Management segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        Engaging Networks has
        387 customers in the
        Sales Management
        segment. LiveAgent has
        6958 more customers than
        Engaging Networks in this category.

Question 4

What are the countries in which
        LiveAgent and
        Engaging Networks has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Engaging Networks has more customers in United States, United Kingdom and Canada.

LiveAgent Vs Engaging Networks : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Engaging Networks

Comparing the market share of LiveAgent and Engaging Networks

Compare LiveAgent vs Engaging Networks customers by geography

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