Question 1

What are the different markets in which
        Avaya Contact Center and
        bigtincan compete against each other?

Accepted Answer

Avaya Contact Center and
        bigtincan compete against each other in
        the Sales Enablement, Contact Center, Sales Productivity.

Question 2

How does the market share of
        Avaya Contact Center
        and bigtincan compare in the
        Sales Enablement market?

Accepted Answer

In the Sales Enablement market,
        Avaya Contact Center has a
        1.23%
        market share in comparison to
        bigtincan’s
        0.01%.
        Since it has a better market share coverage,
        Avaya Contact Center holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Sales Enablement category, while
        bigtincan holds the
        103rd spot.

Question 3

How many customers are acquired by
        Avaya Contact Center and
        bigtincan in the
        Sales Enablement segment?

Accepted Answer

Avaya Contact Center has
        3,945 customers and
        bigtincan has
        39 customers in the
        Sales Enablement
        segment. Avaya Contact Center has
        3906 more customers than
        bigtincan in this category.

Question 4

What are the countries in which
        Avaya Contact Center and
        bigtincan has more customers?

Accepted Answer

Avaya Contact Center has more customers in United States, United Kingdom and India.
bigtincan has more customers in United States, Denmark and Australia.

Avaya Contact Center Vs bigtincan : In-Depth Comparison

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Comparing the customer bases of Avaya Contact Center and bigtincan

Comparing the market share of Avaya Contact Center and bigtincan

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