Avaya Contact Center

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Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent de...sktop. Read more

Top Competitors and Alternatives of Avaya Contact Center

The top three of Avaya Contact Center’s competitors in the Sales Enablement category are Salesforce CRM with 44.47%, Quip with 16.86%, Zoho CRM with 5.54% market share.

    Top Competitors and Alternatives of Avaya Contact Center

    The top three of Avaya Contact Center’s competitors in the Sales Enablement category are Salesforce CRM with 44.47%, Quip with 16.86%, Zoho CRM with 5.54% market share.

    Customers of Avaya Contact Center

    Around the world in 2023, over 4895 companies have started using Avaya Contact Center as Sales Enablement tool.

    Customers Employee Range City Region Country Social Links
    DIRECTV 10,000+ El Segundo California United States
    Nationwide 10,000+ Columbus Ohio United States
    Manulife Financial Corporation 10,000+ Toronto Ontario Canada
    Asurion LLC 10,000+ Nashville Tennessee United States
    Singapore Telecommunications Ltd 10,000+ Singapore Central Singapore Singapore
    USAA 10,000+ San Antonio Texas United States
    TEKsystems 10,000+ Hanover Maryland United States
    Telus Corporation 10,000+ Vancouver British Columbia Canada
    MetLife, Inc. 10,000+ New York City New York United States
    Universal Orlando 10,000+ Orlando Florida United States

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    Avaya Contact Center Customers by Industry

    The three top industries that use Avaya Contact Center for Sales Enablement are Unified Communications (135), Managed Services (132), Cloud (111).

    Avaya Contact Center Customers by Employee Size

    The majority of Avaya Contact Center’s customers for the sales-enablement category fall in the company size of 1,000 - 4,999 employees (982 companies), 10,000+ employees (923 companies), 100 - 249 employees (772 companies).

    Avaya Contact Center Customers by Geography

    The top three geographies of Avaya Contact Center for sales-enablement are the United States with 2793(53.30%), United Kingdom with 457(8.72%), India with 221(4.22%) customers respectively.

    Employees of Avaya Contact Center

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Avaya Contact Center competitors?

    Avaya Contact Center’s Top competitors in the sales-enablement category are Salesforce CRM, Quip, Zoho CRM. You can view a full list of Avaya Contact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Avaya Contact Center and 40,000 other technologies on the internet.You can also compare Avaya Contact Center and its feature with top competitors here : Avaya Contact Center vs Salesforce CRM Avaya Contact Center vs Quip Avaya Contact Center vs Zoho CRM .

    What is Avaya Contact Center customer distribution based on company size?

    The majority of Avaya Contact Center’s customers for the sales-enablement category fall in the company size of 1,000 - 4,999 employees (982 companies), 10,000+ employees (923 companies), 100 - 249 employees (772 companies). You can view a distribution chart of Avaya Contact Center customers by company size here.

    What is Avaya Contact Center market share in the sales-enablement?

    Avaya Contact Center has market share of 1.55% in sales-enablement market. Avaya Contact Center competes with 219 competitor tools in sales-enablement category. The top alternatives for Avaya Contact Center sales-enablement tool are Salesforce CRM with 44.47%, Quip with 16.86%, Zoho CRM with 5.54% market share.

    What are the top industries that use Avaya Contact Center?

    Top industries that use Avaya Contact Center for sales-enablement are Unified Communications (135), Managed Services (132), Cloud (111).

    What are the top countries that use Avaya Contact Center?

    Around the world in 2023, over 4895 companies have started using Avaya Contact Center as sales-enablement tool. Companies using Avaya Contact Center for sales-enablement are majorly from United States with 2793 customers. 53.30% of Avaya Contact Center customers are from the United States. Other top countries using Avaya Contact Center are United Kingdom and India with 457(8.72%) and 221(4.22%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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