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Technologies / Slack Vs Freshworks

Slack Vs Freshworks : In-Depth Comparison

Not sure if Slack, or Freshworks is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Slack and Freshworks compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Slack vs Freshworks customers by industry, by geography and by buying patterns.

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  • Overview
  • Current Customers
  • Market Share
  • Geography
  • Customer Movements
  • FAQs
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Slack
Yes, I use this too
No, I don't use this
Slack competes with other products in the Communication, File Sharing, Instant Messaging And Chat, Internal Communications, Productivity categories. It has a market share in the Project Collaboration category, and Slack has 421187 customers in 208 countries.
Freshworks
Yes, I use this too
No, I don't use this
Freshworks competes with other products in the Project Collaboration, Project Collaboration, Contact Center, Customer Experience, Knowledge Management, categories. It has a market share in the Project Collaboration category, and Freshworks has 32173 customers in 172 countries.

Categories where Slack and Freshworks compete

  • Project Collaboration
  • Communication
  • Contact Center
  • Customer Experience
  • Customer Support Services

Choose Technologies to compare

  • Slack
  • Freshworks
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    Comparing the customer bases of Slack and Freshworks

    Comparing the customer bases of Slack and Freshworks, we can see that Slack has 421187 customer(s), while Freshworks has 32173 customer(s). In the Project Collaboration category, with 421187 customer(s) Slack stands at 3rd place by ranking, while Freshworks with 32173 customer(s), is at the 10th place.

    Slack
    3 rd
    421187 Customer
    Freshworks
    10 th
    32173 Customer

    Comparing the market share of Slack and Freshworks

    Slack has a 8.40% market share in the Project Collaboration category, while Freshworks has a 0.64% market share in the same space.

    8.40%

    Slack

    0.64%

    Freshworks

    Compare Slack vs Freshworks customers by geography

    Comparing Slack and Freshworks customers based on their geographic location, we can see that Slack has more customers in United States, United Kingdom and India, while Freshworks has more customers in United States , United Kingdom and India .

    Slack
    Freshworks

    Customer Movements for this month

    Gain actionable insights about the buying patterns of Slack vs Freshworks’s target audience.

    Slack
    New
    70636 Customer
    Lost
    70308 Customer
    Freshworks
    New
    131 Customer
    Lost
    455 Customer

    FAQ

    Find answers to the most often asked questions by users.

    What are the different markets in which Slack and Freshworks compete against each other?

    Slack and Freshworks compete against each other in the Project Collaboration, Communication, Contact Center, Customer Experience, Customer Support Services .

    How does the market share of Slack and Freshworks compare in the Project Collaboration market?

    In the Project Collaboration market, Slack has a 8.40% market share in comparison to Freshworks’s 0.64%. Since it has a better market share coverage, Slack holds the 3rd spot in 6sense’s Market Share Ranking Index for the Project Collaboration category, while Freshworks holds the 10th spot.

    How many customers are acquired by Slack and Freshworks in the Project Collaboration segment?

    Slack has 421187 customers and Freshworks has 32173 customers in the Project Collaboration segment. Slack has 389014 more customers than Freshworks in this category.

    What are the countries in which Slack and Freshworks has more customers?

    Slack has more customers in United States , United Kingdom and India .
    Freshworks has more customers in United States , United Kingdom and India .

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