Question 1

What are the different markets in which
        Freshworks and
        Proto.io compete against each other?

Accepted Answer

Freshworks and
        Proto.io compete against each other in
        the Project Collaboration, Contact Center, Customer Experience, Customer Support Services, Development Tools.

Question 2

How does the market share of
        Freshworks
        and Proto.io compare in the
        Project Collaboration market?

Accepted Answer

In the Project Collaboration market,
        Freshworks has a
        0.70%
        market share in comparison to
        Proto.io’s
        0.01%.
        Since it has a better market share coverage,
        Freshworks holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Project Collaboration category, while
        Proto.io holds the
        75th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Proto.io in the
        Project Collaboration segment?

Accepted Answer

Freshworks has
        33,897 customers and
        Proto.io has
        317 customers in the
        Project Collaboration
        segment. Freshworks has
        33580 more customers than
        Proto.io in this category.

Question 4

What are the countries in which
        Freshworks and
        Proto.io has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Proto.io has more customers in United States, United Kingdom and India.

Freshworks Vs Proto.io : In-Depth Comparison

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Comparing the customer bases of Freshworks and Proto.io

Comparing the market share of Freshworks and Proto.io

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