Question 1

What are the different markets in which
        NICE inContact and
        Voiptime Cloud compete against each other?

Accepted Answer

NICE inContact and
        Voiptime Cloud compete against each other in
        the Cloud Contact Center Software, Predictive Dialer, Auto Dialer, Call Recording, Communication.

Question 2

How does the market share of
        NICE inContact
        and Voiptime Cloud compare in the
        Predictive Dialer market?

Accepted Answer

In the Predictive Dialer market,
        NICE inContact has a
        29.05%
        market share in comparison to
        Voiptime Cloud’s
        0.01%.
        Since it has a better market share coverage,
        NICE inContact holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Predictive Dialer category, while
        Voiptime Cloud holds the
        33rd spot.

Question 3

How many customers are acquired by
        NICE inContact and
        Voiptime Cloud in the
        Predictive Dialer segment?

Accepted Answer

NICE inContact has
        3,491 customers and
        Voiptime Cloud has
        1 customers in the
        Predictive Dialer
        segment. NICE inContact has
        3490 more customers than
        Voiptime Cloud in this category.

Question 4

What are the countries in which
        NICE inContact and
        Voiptime Cloud has more customers?

Accepted Answer

NICE inContact has more customers in United States, United Kingdom and Canada.
Voiptime Cloud has more customers in and Ukraine.

NICE inContact Vs Voiptime Cloud : In-Depth Comparison

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Comparing the customer bases of NICE inContact and Voiptime Cloud

Comparing the market share of NICE inContact and Voiptime Cloud

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