Question 1

What are the different markets in which
        Aspect Unified IP and
        uContact compete against each other?

Accepted Answer

Aspect Unified IP and
        uContact compete against each other in
        the Predictive Dialer, Auto Dialer, Contact Center, Gamification, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Aspect Unified IP
        and uContact compare in the
        Predictive Dialer market?

Accepted Answer

In the Predictive Dialer market,
        Aspect Unified IP has a
        2.88%
        market share in comparison to
        uContact’s
        0.02%.
        Since it has a better market share coverage,
        Aspect Unified IP holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Predictive Dialer category, while
        uContact holds the
        30th spot.

Question 3

How many customers are acquired by
        Aspect Unified IP and
        uContact in the
        Predictive Dialer segment?

Accepted Answer

Aspect Unified IP has
        346 customers and
        uContact has
        3 customers in the
        Predictive Dialer
        segment. Aspect Unified IP has
        343 more customers than
        uContact in this category.

Question 4

What are the countries in which
        Aspect Unified IP and
        uContact has more customers?

Accepted Answer

Aspect Unified IP has more customers in United States, India and United Kingdom.
uContact has more customers in United States, Costa Rica and Paraguay.

Aspect Unified IP Vs uContact : In-Depth Comparison

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Comparing the customer bases of Aspect Unified IP and uContact

Comparing the market share of Aspect Unified IP and uContact

Compare Aspect Unified IP vs uContact customers by geography

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