Question 1

What are the different markets in which
        Convoso and
        Connect First compete against each other?

Accepted Answer

Convoso and
        Connect First compete against each other in
        the Contact Center, Interactive Voice Response (IVR), Predictive Dialer, Auto Dialer, Communication.

Question 2

How does the market share of
        Convoso
        and Connect First compare in the
        Predictive Dialer market?

Accepted Answer

In the Predictive Dialer market,
        Convoso has a
        0.12%
        market share in comparison to
        Connect First’s
        0.08%.
        Since it has a better market share coverage,
        Convoso holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Predictive Dialer category, while
        Connect First holds the
        19th spot.

Question 3

How many customers are acquired by
        Convoso and
        Connect First in the
        Predictive Dialer segment?

Accepted Answer

Convoso has
        15 customers and
        Connect First has
        10 customers in the
        Predictive Dialer
        segment. Convoso has
        5 more customers than
        Connect First in this category.

Question 4

What are the countries in which
        Convoso and
        Connect First has more customers?

Accepted Answer

Convoso has more customers in United States, South Africa and India.
Connect First has more customers in United States, Singapore and Philippines.

Convoso Vs Connect First : In-Depth Comparison

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Comparing the customer bases of Convoso and Connect First

Comparing the market share of Convoso and Connect First

Compare Convoso vs Connect First customers by geography

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