Question 1

What are the different markets in which
        contactSPACE and
        Connect First compete against each other?

Accepted Answer

contactSPACE and
        Connect First compete against each other in
        the Contact Center, Interactive Voice Response (IVR), Predictive Dialer.

Question 2

How does the market share of
        contactSPACE
        and Connect First compare in the
        Predictive Dialer market?

Accepted Answer

In the Predictive Dialer market,
        contactSPACE has a
        0.15%
        market share in comparison to
        Connect First’s
        0.08%.
        Since it has a better market share coverage,
        contactSPACE holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Predictive Dialer category, while
        Connect First holds the
        19th spot.

Question 3

How many customers are acquired by
        contactSPACE and
        Connect First in the
        Predictive Dialer segment?

Accepted Answer

contactSPACE has
        18 customers and
        Connect First has
        10 customers in the
        Predictive Dialer
        segment. contactSPACE has
        8 more customers than
        Connect First in this category.

Question 4

What are the countries in which
        contactSPACE and
        Connect First has more customers?

Accepted Answer

contactSPACE has more customers in United States, Australia and India.
Connect First has more customers in United States, Singapore and Philippines.

contactSPACE Vs Connect First : In-Depth Comparison

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Comparing the customer bases of contactSPACE and Connect First

Comparing the market share of contactSPACE and Connect First

Compare contactSPACE vs Connect First customers by geography

Customer Movements for this month

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