Question 1

What are the different markets in which
        Aspect Unified IP and
        CallTools compete against each other?

Accepted Answer

Aspect Unified IP and
        CallTools compete against each other in
        the Predictive Dialer, Auto Dialer, Communication, Contact Center, Fax Server.

Question 2

How does the market share of
        Aspect Unified IP
        and CallTools compare in the
        Predictive Dialer market?

Accepted Answer

In the Predictive Dialer market,
        Aspect Unified IP has a
        2.88%
        market share in comparison to
        CallTools’s
        0.17%.
        Since it has a better market share coverage,
        Aspect Unified IP holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Predictive Dialer category, while
        CallTools holds the
        16th spot.

Question 3

How many customers are acquired by
        Aspect Unified IP and
        CallTools in the
        Predictive Dialer segment?

Accepted Answer

Aspect Unified IP has
        346 customers and
        CallTools has
        20 customers in the
        Predictive Dialer
        segment. Aspect Unified IP has
        326 more customers than
        CallTools in this category.

Question 4

What are the countries in which
        Aspect Unified IP and
        CallTools has more customers?

Accepted Answer

Aspect Unified IP has more customers in United States, India and United Kingdom.
CallTools has more customers in United States, Canada and United Kingdom.

Aspect Unified IP Vs CallTools : In-Depth Comparison

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Comparing the customer bases of Aspect Unified IP and CallTools

Comparing the market share of Aspect Unified IP and CallTools

Compare Aspect Unified IP vs CallTools customers by geography

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