Question 1

What are the different markets in which
        contactSPACE and
        CallSquad compete against each other?

Accepted Answer

contactSPACE and
        CallSquad compete against each other in
        the Contact Center, Predictive Dialer, Auto Dialer, Interactive Voice Response (IVR).

Question 2

How does the market share of
        contactSPACE
        and CallSquad compare in the
        Predictive Dialer market?

Accepted Answer

In the Predictive Dialer market,
        contactSPACE has a
        0.15%
        market share in comparison to
        CallSquad’s
        0.02%.
        Since it has a better market share coverage,
        contactSPACE holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Predictive Dialer category, while
        CallSquad holds the
        32nd spot.

Question 3

How many customers are acquired by
        contactSPACE and
        CallSquad in the
        Predictive Dialer segment?

Accepted Answer

contactSPACE has
        18 customers and
        CallSquad has
        2 customers in the
        Predictive Dialer
        segment. contactSPACE has
        16 more customers than
        CallSquad in this category.

Question 4

What are the countries in which
        contactSPACE and
        CallSquad has more customers?

Accepted Answer

contactSPACE has more customers in United States, Australia and India.
CallSquad has more customers in United Kingdom and India.

contactSPACE Vs CallSquad : In-Depth Comparison

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Comparing the customer bases of contactSPACE and CallSquad

Comparing the market share of contactSPACE and CallSquad

Compare contactSPACE vs CallSquad customers by geography

Customer Movements for this month

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