Question 1

What are the different markets in which
        LiveAgent and
        Evergage compete against each other?

Accepted Answer

LiveAgent and
        Evergage compete against each other in
        the Personalization Behavioral Targeting, Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and Evergage compare in the
        Personalization Behavioral Targeting market?

Accepted Answer

In the Personalization Behavioral Targeting market,
        LiveAgent has a
        2.53%
        market share in comparison to
        Evergage’s
        0.16%.
        Since it has a better market share coverage,
        LiveAgent holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Personalization Behavioral Targeting category, while
        Evergage holds the
        26th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Evergage in the
        Personalization Behavioral Targeting segment?

Accepted Answer

LiveAgent has
        7,609 customers and
        Evergage has
        480 customers in the
        Personalization Behavioral Targeting
        segment. LiveAgent has
        7129 more customers than
        Evergage in this category.

Question 4

What are the countries in which
        LiveAgent and
        Evergage has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Evergage has more customers in United States, Canada and Brazil.

LiveAgent Vs Evergage : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Evergage

Comparing the market share of LiveAgent and Evergage

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